Golf Shop Assistant
Golf course in Bald Head Island, North Carolina is looking for a Golf Shop Assistant.

Position Overview:
The position will partner with the Head Golf Professional in the creation of a unique buying experience for our members and guests, accomplished through creative displays, vendor promotions, and a continually refreshed visual appearance to the golf shop. A love of the game of golf and a desire to grow a career in the golf industry are essential, as this role offers hands-on experience in golf operations, merchandising, and hospitality within a dynamic club environment.

Duties:
• Create a memorable retail experience for all members and guests, continually providing excellent customer service with a high level of professionalism.
• Assist in the daily operation of the golf shop and tournament operations, as needed.
• Provide impeccable and outstanding member service by utilizing member preferences and anticipatory service.
• Help manage the retail merchandising of the golf pro shop, updating them regularly.
• Daily operation of the POS system: check-in of daily play, ringing up sales and daily charges, recording and entering invoices.
• Be detail-oriented and able to prioritize in a fast-paced environment.
• Complete all opening and closing duties, as instructed, including completing, signing, dating, and emailing checklists to management.
• Assist with association play, as needed.
• Take care of members, accepting tournament entries, handling reservations, booking tee times, answering questions, and offering general help, as needed.
• Be knowledgeable about product and inventory, upselling when able and ensuring repeat sales.
• Assist with inventory control and counting, as needed, including receiving, pricing, merchandising, and managing.
• Help manage on-course operations and pace of play.
• Continually seek innovative ways to grow the game of golf for members, families, beginners, and lapsed players.
• Support the club’s social media platforms with website content, posts, videos, and programs.
• Place, monitor, and follow-up on special orders.
• Solve problems, work as a team, be a leader, and inspire happiness.
• Lead by example as an ideal team player.
• Be nice, say yes, and smile.
• Maintain up-to-date credentials, certificates, and licenses, as applicable.
• Work habits include being an ideal team player who is hungry, humble, and people smart, with positive communication skills, common sense, a sense of urgency, regular attendance, initiative, dependability, promptness, a genuine smile, kindness, and hospitality-heart.
• Commit to continuous professional development, keeping abreast with current industry trends, tools, technologies, and opportunities, attending conferences, seminars, and workshops as assigned.

Requirements:
Working knowledge of retail sales.
Must possess appropriate analytical skills, attention to detail, follow-through, creativity, and a high level of motivation.
Ability to communicate effectively and professionally in both written and verbal formats.
Willingness to learn and accept instruction.
Outgoing personality and well-spoken.
Must possess a positive attitude and good work ethic.
Proficient in business-related software (Microsoft Office Suite, website management, POS).
Valid driver’s license required.
High-end customer service experience in a hospitality or retail environment preferred.
One to two years prior golf course experience required.
High School Diploma or GED required.

Compensation:
$16.00 – $18.00 per hour.

How to apply:
Please send your resume and cover letter to the email provided.

« Back to the Golf Jobs listings