Assistant Golf Professional
Golf course in Umatilla, Oregon is looking for an Assistant Golf Professional.

Position Overview:
Assists with all golf shop activities and outside services operations and is responsible for ensuring guests receive outstanding customer service. The position may assist in organizing and implementing golf events, tournaments, outings, leagues, and other golf programs designed to improve the courses products and services as well as its competitive position in the marketplace. They will also design and teach golf lessons for players of all ages and abilities, creating engaging lesson plans and providing instruction to help improve skills, understanding of the game, and enjoyment of the sport.

Duties
• Greets guests, provides prompt, courteous and friendly customer service.
• Develops and implements golf instruction programs for individuals and groups, including creating lesson plans tailored to varying skill levels and providing hand-on instruction in golf fundamentals, techniques, and etiquette.
• Manages reservation system, checks guests in, collects fees, and assigns tee times; informs players of course rules and regulation, maintains logs.
• Sells merchandise, maintains inventory records, and accurately reconciles cash register sales with daily sales reports.
• Keeps updated on and provides information on upcoming tournaments and events.
• Assists in coordinating and providing assistance in tournaments and events.
• Assists guests with all their needs while in the pro shop; Ensures inquiries and requests are met efficiently and professionally; Ensures complaints are dealt with in a pleasant manner and recorded for the Golf Course Administrative Supervisor.
• Maintains the pro shop environment by keeping the shop neat and orderly by general housekeeping duties: maintains, cleans, and straightens merchandise displays, cleans facility.
• Records and documents any safety hazards or other important situations immediately to supervisor.
• Accepts orders/shipments and stocks shelves/racks. Advises supervisor of receipt of items and inventory levels as needed.
• Answers phones, direct calls, and answer customer questions professionally.
• Maintain cleanliness of public restrooms.
• Ensures collection and recording receipt of appropriate payment (cash, credit card transactions); Handles and records cash and credit card transactions in accordance with department and City procedures.
• Follows procedures for proper opening and closing of pro shop.
• Maintains positive professional and effective working relationships by providing exceptional customer service.
• Regular attendance is an essential function of this job to ensure continuity.
• May be required to work early mornings, evenings, holidays or weekends as needed.
• Performs all work duties and activities in accordance with city policies and procedures; follows safety policies and practices, works in a safe manner, and reports unsafe activity and conditions.
• Assists with the training of seasonal and part-time staff.
• Promotes course programs, memberships, and merchandise to drive revenue.
• Assists with golf programs, clinics, and community outreach efforts.

Requirements:
High School Diploma; Bachelor’s Degree in Recreation Management, or related field preferred.
Professional Certification or ability to obtain (such as certification from PGA, TPI, USGTF, etc.)
Two years of customer service experience
One year of experience in the golf or hospitality industry preferred.
Valid driver’s license.
OLCC License or ability to obtain by time of hire.

Compensation:
$52,944.00 – $67,536.00 per year.

How to apply:
Please apply via the URL provided.

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