Assistant Golf Professional
Golf Course in Twin Creeks, Texas is looking for an Assistant Golf Professional.

Position Overview:
Responsible for supporting in the management of day-to-day golf operations. In this role, you will strive to promote an exceptional golf experience for our members and guests. Assistant Golf Professionals are passionate about the game of golf and enjoy creating memorable, elevated experiences on the golf course.

Duties:
• Oversee all phases of the golf operation in conjunction with the Head Golf Professional.
• Track and verify all players and guests, golf cars, club care, lockers, handicap fees, and other charges necessary, and facilitate proper controls.
• Monitor the reservation system and pace of play.
• Develop, manage and oversee tournament, golf instruction, and golfer development programs.
• Assist in training, supervising and motivating the golf operations staff to meet facility objectives
• Responsible for efficient and friendly customer service throughout the pro shop, checking in golfers, accurately ringing up charges at the register and properly checking in all golfers prior to play. This also includes proper cash handling procedures as well as making sure that all standards of operations are being met.
• Maintain control of the tee sheet, including walkups and pairings. Collect all guest, cart and other fees.
• Respond to inquiries and make tee-times for members and guests both in person and over the phone. Converse with Members and guests in a friendly manner. Focus your attention on members and guests needs and remain calm, professional and courteous at all times, even when under pressure.
• Organize and promote all Club Tournaments and other special events/functions at the Club.
• Provide professional instruction for Member/Guests as requested according to Invited and PGA Standards.
• Oversee all aspects of outside golf operations and staff to include Marshalls/Starters/Course and Golf Shop attendants to ensure proper performance while following all daily procedures and policies. This includes staging area, range, golf cart storage, etc.
• Promote the game of golf and promote the club while maintaining a high level of professionalism and service.
• Develop relationships with Members and guests by participating in events and one on one, including playing golf, as approved by management.
• Responsible for inventory controls, checking-in merchandise in accordance with procedures, organization of storage and display areas. Keep up inventory levels of constantly stocked items (i.e. shirts, socks, gloves, hats, balls, etc.). Follow up on all special orders making sure customers are aware of the receipt of their orders in accordance with established procedures. EZ Suites POS.
• Take care of all return merchandise and issue proper credits to customer.
• Perform close of business functions following guidelines and procedures established by the Club.
• Ensure daily assignments are completed in their respective areas to meet club standards (i.e. orderly/organized work areas, straighten/arrange entry area, straightening/stocking of golf shop, etc.).
• Notify supervisor of member/guest complaints at the time they occur. Resolve customer complaints as soon as possible.
• Assist the Director of Golf or Head Golf Pro with financial responsibilities, games plans, and ensuring timecards are complete and accurate at the end of each pay period.

Requirements:
A high school diploma, GED, or equivalent, is required.
You have solid customer service experience and basic knowledge of the game of golf.
You are active and participating in the PGA Apprentice Program. A PGA Professional Certification is preferred.
You can be trusted to maintain confidentiality of all proprietary Company information and sensitive employee matters, except as expressly authorized by the Company.
You always perform at the highest level of ethical work standards.
You are comfortable working in both indoor and outdoor environments with frequent exposure to extreme hot or cold temperatures and humidity.

Compensation:
$18.00 – $20.00 per hour.

How to apply:
Please send your resume and cover letter to the email provided.

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