Golf Pro Shop Assistant
Golf course in Burnet, Texas is looking for a Golf Pro Shop Assistant.

Position Overview:
Under basic supervision, the position assists the Golf Course Professional in all aspects of course management including pro-shop operations, tournament, customer service, scheduling tee times, starter, merchandising, and food and beverage operations. Also, this position may work with golf patrons through lessons and golf camps.

Duties:
• Greets guests, provide prompt, courteous and friendly customer services.
• Manages reservation system, checks guests in, collects fees, and assigns tee times; informs players of course rules and regulation, maintains logs.
• Sales merchandise maintain inventory records, and accurately reconciles cash register sales with daily sales reports.
• Organizes schedules and operations for the driving range.
• Ensures guests meet the proper dress code.
• Keeps updated on and provides information on upcoming tournaments and events.
• Assists in coordinating and helping in department tournaments and events.
• Maintains golf playing ability and works to stay competent in all areas of the game.
• Assists guests with all their needs while in the pro shop; Ensures inquiries and requests are met efficiently and professionally; Ensures complaints are dealt with in a pleasant manner and recorded for Golf Professional.
• Maintains records of daily play on golf course and maintaining other data as directed; prepares reports for Golf Professional.
• Maintains the pro shop environment by keeping the shop neat and orderly by general housekeeping duties maintains, cleans, and straightens merchandise displays, cleans facility.
• Works with Golf Professional to ensure proper rotation of inventory and display.
• Records and documents any safety hazards or other important situations immediately to supervisor.
• Accepts orders/shipments and stocks shelves/racks. Advises supervisor of receipt of items and inventory levels as needed.
• Answers phones, direct calls, and answer customer questions professionally. Performs administrative duties such as updating various reports and records, updating information in department databases and spreadsheets, preparing routine correspondence, and any other administrative duties as assigned.
• Ensures documents are complete with proper signatures, dates or other written information; Ensures collection and recording receipt of appropriate payment (cash, credit card transactions); Handles and records cash and credit card transactions in accordance with department and City procedures.
• Follows procedures for proper opening and closing of pro shop.
• Maintains positive professional and effective working relationships by providing exceptional customer service.
• Regular attendance is an essential function of this job to ensure continuity.
• May be required to work early mornings, evenings, holidays or weekends as needed.
• Performs all work duties and activities in accordance with City policies and procedures; follows safety policies and practices, works in a safe manner, and reports unsafe activity and conditions.
• Assists Golf Professional in golf course operation as directed.

Requirements:
Knowledge of fundamentals of the game of golf.
Rules, regulations, player responsibilities, sportsmanship, etiquette and traditions of the game of golf.
Considerable knowledge of golf related equipment, apparel and accessories.
Recordkeeping practices and procedures.
Cash handling procedures.
Basic knowledge of mathematics.
Standard office practices and procedures.
English spelling, grammar, and punctuation.
File management and storage using good organization practices.
Basic knowledge computers and information systems.
Graduation from high school or GED equivalent with specialized coursework in general office and administrative practices; and,
One to two (1-2) years’ experience in performing administrative/office support in a customer service, golf course/pro shop.
Any combination of experience and training which demonstrates the knowledge and experience to perform the work.
Must be at least 18 years of age.
Must have a valid Texas driver’s license.

Skills:
Demonstrated skill in playing golf.
Dealing tactfully and courteously with customers, and providing positive and friendly customer service.
Skill in the operation and care of standard office equipment including computer and related software applications.
Provide positive and professional customer service.

Abilities:
Understand and follow directions given by immediate supervisor.
Keep and maintain complete and accurate manual and electronic recordkeeping and filing systems.
Communicate clearly
Use equipment and tools properly and safely.
Maintain clean and orderly work area.
Adapt to changing work priorities.
Interpret rules, regulations, and policies and apply knowledge.

Compensation:
$15.00 per hour.

How to apply:
Please send your resume and cover letter to the email provided.

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