Head Golf Professional
Golf Course in Hollister, California is looking for a Head Golf Professional.

Position Overview:
Golf Operations Leadership:
• Lead and oversee all golf-related activities, including daily operations, tee sheet management, golf cart fleet maintenance, and practice facility upkeep.
• Ensure exceptional guest service by maintaining a welcoming presence, greeting players, and addressing any issues or concerns professionally.
• Implement and enforce policies and procedures to enhance efficiency and elevate the guest experience.

Team Leadership & Staff Development:
• Provide mentorship, supervision, and training for the golf operations team, fostering a culture of professionalism, accountability, and exceptional service.
• Oversee hiring, scheduling, and performance evaluations to ensure staff alignment with club standards and guest expectations.
• Develop a customer-first mindset among staff and establish clear service and performance expectations.

Tournament & Event Management:
• Plan, coordinate, and execute all club tournaments, outings, and special golf events.
• Collaborate with the Events Team to ensure seamless execution of golf-related activities.
• Manage tournament logistics, including course setup, scoring, and post-event follow-up.

Player Development & Instruction:
• Design and implement comprehensive player development programs, including private instruction, group clinics, and junior golf initiatives.
• Conduct club fittings, equipment analysis, and repair services to enhance the player experience.
• Organize and oversee manufacturer demo days and club fitting events.

Guest & Member Engagement:
• Develop and execute strategies to enhance guest satisfaction, increase player engagement, and grow club loyalty programs.
• Maintain a visible and approachable presence, actively engaging with members and guests to promote a welcoming and inclusive environment.
• Foster relationships with club members, corporate partners, and local golf communities to drive participation in club programs.

Retail & Merchandising Operations:
• Oversee all aspects of the golf shop, including product selection, inventory management, merchandising, and sales strategies.
• Ensure an exceptional shopping experience, maintaining a well-stocked and visually appealing retail space.
• Utilize sales data and market trends to optimize inventory turnover and profitability.

Requirements:
PGA membership or pga pgm associate program level 1 or higher required.
Minimum of three years of experience in golf operations, instruction, or related roles.
College degree preferred; high school diploma or ged required.
Strong leadership skills with the ability to inspire and develop a high-performing team.
Proven ability to manage golf operations efficiently while delivering exceptional guest experience.
High level of professionalism, integrity, and commitment to service excellence.
Exceptional interpersonal skills, with the ability to engage with members, guests, and staff effectively.
Strong problem-solving and conflict-resolution skills, with the ability to address guest concerns diplomatically.
Excellent verbal and written communication skills.
Strong understanding of golf operations, tournament management, and instructional programs.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and golf management software.
Knowledge of golf equipment, retail merchandising, and club fitting techniques.
Ability to manage budgets, track revenue streams, and implement cost-effective strategies.
Strong organizational and time-management skills, with the ability to prioritize tasks effectively.
Understanding of industry trends and market analysis to drive business growth.

Compensation:
$80,000.00 – $90,000.00 per year.

How to apply:
Please send your resume and cover letter to the email provided.

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