Outside Golf Operations Supervisor
County Club in Manchester, Massachusetts is looking for an Outside Golf Operations Supervisor.

Position Overview:
Responsible for managing all outdoor operations related to daily play ensuring a positive experience for all golfers. This role includes supervising staff, coordinating play, and maintaining high standards of service and facility upkeep. The main pillars of this role are staff training/management, customer service, course and event operations, caddie management, and communication/collaboration.

Essential Responsibilities:
• Provide an exceptional service environment, striving to exceed the expectation of our members.
• Create a positive first impression for members and guests arriving to play or practice.
• Prioritize your visibility around the facility while maintaining an outgoing and personable attitude.
• Lead outside operations staff training and standards.
• Oversee all aspects of the caddie program including recruiting, training, assigning, and receiving/giving member feedback; the club uses ClubUp for caddie management.
• Maintain consistent communication with the Director of Golf, golf department managers, professional staff along with Grounds and House contacts.
• Act as a starter for the first tee at a no tee time club, responsible for daily golf course charges.
• Maintain organized bag room / club repair room as well as manage annual member storage.
• Oversee the golf cart fleet which consists of 31 carts plus three utility vehicles.
• Excel at learning member preferences through creating relationships.
• Liaison for fundraising on behalf of the Ouimet Scholarship fund.
• Ambassador for Essex County Club and the professional staff.
• If a PGA member, maintain a regular schedule playing with members; compete in NEPGA events.
• Continue personal and professional growth throughout the year.
• If a PGA member, maintain good standing with the PGA of America, completing necessary PDR requirements.

Requirements:
2+ years of experience overseeing or heavily involved in outside operations, preferably at a high-end private club.
Bachelor’s degree Preferred.
Strong leadership and team management abilities
Ability to work outdoors in various weather conditions.
Preferably a PGA Class A membership, or an Associate near election.
Experience using MembersFirst and/or ClubUp is ideal.
Strong computer skills including Microsoft Office.
Well-groomed and neatly presented.
Excellent communication skills, both written and verbal.
Ability to work flexible hours, including weekends and holidays – Typically scheduled for an average of 45 hours / 5 days a week. A year round candidate would likely be at a higher hourly average.

Compensation:
$45,000.00 – $60,000.00 per year.

How to apply:
Please apply via the URL provided.

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