Golf Shop Attendant
Golf course in Brainerd, Minnesota is looking for a Golf Shop Attendant.

Position Overview:
Duties:
• Serve all guests with a “Can do attitude”.
• Put a smile on your face and in your voice – let the guest see and hear how glad and prepared you are to help them.
• Ask, “How can I help you?” – communicate your willingness to help them.
• Understand the customer’s request – your job is to listen to the guest’s situation and find out what they want you to do for them.
• Describe how you can help – there is always some action you can take to help them.
• Say, “Thank you.” – final impressions are just as important as first impressions.
• Reconfirm tee times daily – use the script in the SOP.
• When guests are shopping you should be out on the floor assisting with their needs, folding clothing, etc.
• Ensure guest check in and fee collection is in coordination with the starter.
• Assist in the receipt, display, inventory, control, promotion and sales of merchandise.
• Be informed on and promote all club activities and services.
• Assist golf professionals with tournaments and outings.
• Conduct oneself in a professional manner and always maintain a professional image.
• Publicity and promotion on Madden’s Resort knowledgeable in all resort activities and promoting all of its facilities.
• Uphold customer service standards.
• Regular and reliable attendance.

Requirements:
Excellent listening, speaking, and communication skills.
Great decision-making skills.
Must be able to work alongside other people and independently.
The ability to establish and maintain relationships with guests and members is crucial.
High school diploma/GED preferred. 1 Year of golf work experience preferred.

How to apply:
Please apply via the URL provided.

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