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Outside Golf Operations Manager
Golf course in Fayetteville, Arkansas is looking for an Outside Golf Operations Manager.
Position Overview:
This position offers an exciting opportunity to work in a fast-paced, service-oriented environment while overseeing the daily operations of our outside golf operations. The position will collaborate closely with the Professional Staff to ensure high standards of quality, service, and efficiency are met at all times. This is a full-time, year round position. A 5 day work week is expected in season, with much more flexibility in the offseason. Our goal is to have the selected candidate on site by September 1.
Essential Responsibilities:
• Management of the day-to-day outside services operation, including but not limited to: golf car fleet staging & cleaning, practice facility management, golf course amenity setup, etc.
• Ensures members and guests are attended to in a prompt, efficient and personalized manner.
• Incorporates safe work practices in job performance and reports safety concerns to the Head Golf Professional.
• Ensures that the golf facilities are kept clean, well-stocked and organized. Checks the maintenance of all equipment and amenities and notifies the Head Golf Professional of needed maintenance and repair.
• Assists in coordinating tournament operations & setup with the Head Golf Professional.
• Assists Professional Staff in performing and maintaining operating supply inventory.
• Performs daily activities to include golf car staging, practice facility setup, cleaning golf clubs, and most importantly, serving our members and guests.
• Assists the Professional Staff in interviewing, training, and onboarding all potential candidates and new hires. Makes recommendations when hiring, evaluating performance, rewarding, and disciplining associates.
• Assist the Professional Staff with Junior Golf Programming as needed.
• Perform basic club repair as needed.
• Candidate may be cross-trained in the Golf Shop to assist when needed.
• Addresses complaints and resolves problems.
• Regular and reliable attendance.
• Performs other duties as required.
Requirements:
Previous experience in golf operations, preferably in a golf club, country club, or similar hospitality setting.
Enrollment in the PGA Associate Program, or a desire to do so, is preferred.
Previous experience in managerial or supervisory roles.
Experience in managing a golf car fleet, in regards to maintenance and service.
Strong leadership, organizational, and communication skills.
Ability to manage multiple tasks and projects in a fast-paced environment.
Excellent customer service skills and a commitment to ensuring an outstanding member and guest experience.
Familiarity with basic club repair work.
Ability to work flexible hours, including weekends, and holidays.
Compensation:
$16.00 – $18.00 per hour.
How to apply:
Please send your resume and cover letter to the email provided.
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