Golf Shop Assistant
Golf course in Nantucket, Massachusetts is looking for a Golf Shop Assistant.

Position Overview:
Under the direction of the Head Golf Professional, the position is a non-exempt, seasonal position responsible for attending to members and guests in the Golf Shop and assisting in its successful operation. Ensures the highest level of service as meets the expectations of club members. Performs all work in accordance with essential functions and responsibilities as described below and in the spirit of the club’s mission and vision. Demonstrates a caring attitude and enjoys customer service success stories.

Responsibilities:
• Provides a welcoming and responsive environment to members and their guests; reserves tee times, books lessons, answers phone, maintains a friendly, positive, helping, and motivated attitude at all times.
• Sells and promotes Golf Shop products in a professional, informative, and friendly manner.
• Provides premier customer service to our members and their guests and stays knowledgeable of shop products and vendors.
• Works to ensure member satisfaction and creates an inviting shopping environment.
• Possesses a thorough understanding of the point-of-sale system and sales settlements.
• Assists Merchandiser with displays as directed.
• Maintains merchandise through steaming, folding, and proper storage procedures.
• Responsible for proper shipping functions using FedEx, UPS, USPS, or Shipsticks
• Maintains accurate record keeping of all Demo and Rental club usage and inventories.
• Maintains special order log, to include contacting vendors to place orders, follow up with customers, and proper receiving of merchandise.
• Assists with scheduling and promoting demo days and trunk shows.
• Assists with tournaments and other club special events. Is aware of Club activities and promotes them to members.
• Assists with inventory management; helps manage par stocks and conduct monthly inventories. Minimizes shrinkage by following inventory control procedures.
• Assists with junior camps, employee clinics, club repair, and hosting guest groups (must be a registered apprentice with the PGA).
• Participates in brainstorming sessions to improve standard operating procedures and recommend future improvements to the golf operation. Attends and conducts golf and Club related meetings as required.
• Performs other duties as designated by the Head Golf Professional.

Requirements:
Excellent written and oral communication skills.
Computer skills (Excel, Word, Publisher, POS System, Tee Time Software, GolfGenius).
Proficient organizational skills.
Capacity to anticipate and skilled in multi-tasking at a high level.
Ability to work well with others and adapt to new situations.
High School diploma or equivalent, College education preferred.
A solid background of golf knowledge.
Previous golf shop experience, preferred.

How to apply:
Please send your resume and cover letter to the email provided.

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