Director of Golf
Country Club in Los Angeles, California is looking for a Director of Golf.

Position Overview:
Responsible for the entire golf operation along with managing and continuously developing all aspects of the golf business. The position will oversee the total golf operation including supervision of the Head Golf Professional and services offered, including the golf shop, golf instruction, practice facilities, golf services areas and golf cart operation. This position will promote an exceptional “golf experience,” and provide excellent services and programs for all members.

Duties:
• Establish golf shop operations personnel policies and ensure proper hiring, training, supervising, personal development, and corrective action in accordance with fair labor standards, safety, and established policy.
• Oversee the development of operating procedures and training manuals for the golf operation.
• Oversee the management and performance of all golf shop and applicable department operations and services; assure high standards and total customer satisfaction.
• Oversee and manage the Head Golf Professional and all golf department staff.
• Schedule and chair regular staff meetings focused on members, operations, revenue growth, cost containment, and continuous improvement.
• Attend as an invited member committee/staff meetings representing the facility.
• Develop/coordinate the development of annual business plans for the golf operation.
• Coordinate and ensure all written correspondence, reporting, newsletters, and communications for the golf operation.
• Coordinate plans with the Food and Beverage Manager for all golf-related F&B needs, including on-course food and beverage needs, banquets, outside events, and catering.
• Meet, greet, and welcome prospective members/guests.
• Enforce all rules and regulations governing golf course usage.
• Develop and oversee an innovative tournament schedule and golf activities programs.
• Develop and oversee golf instruction, clinics, golf schools, and player development programs for all abilities.
• Act as an ambassador to Golf in administering the Rules of Golf to both staff and members. Promote and provide Rules of Golf clinics to the membership.
• Develop and oversee a profitable merchandise concession that is consistent with member and guest demographics and needs.
• Oversee golf marketing initiatives for all member events including all promotional materials, play recruitment, yield management, plus the promotion of new golf memberships (where applicable).
• Oversee all fiscal areas and performance for the golf operations including planning, purchasing, budgeting, forecasting, monitoring, and correction.
• Establish sales goals and forecasts for all golf programs and services; generate, monitor, and analyze reports.
• Maintain a close working relationship with the Golf Course Superintendent and other department heads.
• Play golf with members/guests of all skill levels as time and duties permit.
• Oversee and enforce golf shop operations policies, procedures, controls, and fee structures to ensure the safekeeping of assets, inventory, and resources.

Requirements:
College graduate required.
PGA member in good standing required.
Candidates should have a minimum of three years of head golf professional experience, preferably in a high-end, member-owned private club.
Must be a good player who appropriately represents the club in both member play and tournaments.
Exhibit excellent golf instruction, personifies an appropriate style, and has a desire to help members regularly improve their play and further enjoy the game.
Understands current technology as it applies to golf and the club business.
Previous program development and implementation experience preferred.
Maintain PGA of America membership in good standing in an active classification.
Fundamental knowledge of the game of golf, rules of golf, golf facility operations, and tournament operations.
Fundamental supervisory practices and principles.
Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees.
Strong organizational, planning, and prioritization skills.
Self-motivated with a desire to promote and market.
Service and customer-focused attitude.
Maintain a credible golf game and remain current on teaching innovations.
Experienced in written and oral business communications.
Remain up-to-date on member relationship management tactics and strategies.
Experienced computer user including Microsoft Word and Excel.
Proficient in other applications, i.e., email, internet, tournament, and database.
Maintain and promote a positive professional image within the community.

How to apply:
Please apply via the URL provided.

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