Golf Pro Shop Manager
Golf Course in Cocoa Beach, Florida is looking for a Golf Pro Shop Manager.

Position Overview:
Under general supervision, performs supervisory, clerical and customer service work in the Pro Shop at the City golf course. Work involves overseeing and participating in collecting fees and providing general information and assistance to Pro Shop patrons and the general public. Employee is responsible for receiving and responding to inquiries in person or via telephone, and receiving fees and/or payment for merchandise. Employee is also responsible for monitoring the condition of the merchandise in the shop and performing a variety of clerical functions associated with Pro Shop operations, such as preparing cash receipts and associated records. Work also involves scheduling and supervising cashiers and the course Rec Aides, Rangers and Starters, assisting in selection of merchandise for re-sale, and maintaining stock on shop shelves. Develops and oversees the golf instruction program. Reports to the Golf Course Manager.

Specific duties and responsibilities:
• Assigns, directs, and supervises activities of subordinate Cashiers, Rec Aides, Rangers, and Starters, ensuring adherence to established policies, procedures and standards; assists and advises subordinates, as necessary, resolving problems as non-routine situations arise; ensures staff members receive necessary training for assigned positions.
• Administer or makes recommendations for routine personnel matters affecting subordinates, including recruiting, interviewing, hiring, training, assigning, scheduling, granting leave, appraising and disciplining, etc., submitting such records and reports as required.
• Assists Pro Shop patrons at counter, determining and receiving proper payment for green fees, cart rental fees, merchandise, etc., and providing correct change and/or receipts; operates cash register, ensuring proper accounting of money collected and availability of cash to make proper change.
• Answers incoming telephone calls and answers questions regarding course conditions, green fees and other routine matters, or refers callers to proper personnel. Assist the Golf Manager with the development and execution of general and seasonal merchandise plans, visual presentation guidelines and pricing strategies. Maintain an attractive and orderly appearance in and around the Golf Shop.
• Presents a diverse and desirable array of golf equipment, apparel, and accessories in line with customer demands. Maintain levels or product appropriate for the season and level of traffic through the Golf Shop.
• Manages vendor performance to maximize profitability and achieve financial objectives. Maintain collaborative partnerships and negotiate effectively with vendors.
• Analyzes sales and studies trends to determine additional needed sales promotions, markdowns, and clearance sales.
• Assists in unpacking, checking and recording incoming goods, comparing contents of packages with packing slips and invoices, affixes price tags.
• Monitors safeguarding of inventory and assets to reduce loss from theft pilferage defective/damaged goods returns and markdowns.
• Provides golf instruction through lessons and clinics.
• Works with outside tournament liaisons, General Manager and F&B Manager to deliver the highest level of service for all tournaments. Oversees scoring of tournaments and schedules staffing needs for both in house and out.

Requirements:
Associate degree, and 1 to 2 years of experience in retail work preferably in the Golf Industry; or any combination of training and experience which provides the required knowledge, skills and abilities.
Three to five years in a leadership role.
PGA Member preferred or actively working inside the PGA program.

Compensation:
2 year degree.

How to apply:
Please apply via the URL provided.

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