Outside Golf Operations Manager
Golf course in Mesa, Arizona is looking for an Outside Golf Operations Manager.

Position Overview:
Oversee and enhance the overall golf experience for our members and guests. The position will play a pivotal role in managing daily golf operations, coordinating events, and ensuring exceptional service at every touchpoint.

Responsibilities:
• Oversee the daily operations of the Pro Shop, including merchandise sales, tee time reservations, and member services.
• Maintain inventory levels, coordinate merchandise displays, and ensure a welcoming environment for members and guests.
• Manage the tee sheet and coordinate tee times to optimize course utilization.
• Monitor the pace of play and implement strategies to ensure an efficient and enjoyable golf experience.
• Plan and execute golf events, tournaments, and outings, coordinating with the F&B team as needed.
• Communicate with participants, handle registrations, and ensure smooth event logistics.
• Provide excellent customer service to members and guests, addressing inquiries, resolving issues, and ensuring a positive experience.
• Foster a customer-centric culture among staff and maintain high service standards.
• Supervise and assist training Pro Shop staff, starters, and rangers.
• Collaborate with the Golf Course Superintendent to ensure seamless coordination between golf operations and course maintenance.
• Monitor and enforce golf course policies and rules.
• Assist in budget preparation and monitoring, ensuring financial targets are met.
• Track revenue and expenses related to golf operations.

Requirements:
PGA / LPGA Apprentice or Member preferred.
Bachelor’s degree in business, Hospitality, or related field preferred.
Proven experience in golf operations management or a related role.
Strong organizational and leadership skills.
Excellent communication and interpersonal abilities.
Knowledge of golf industry trends, rules, and etiquette.

How to apply:
Please send your resume and cover letter to the email provided.

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