Outside Golf Operations Manager
Golf course in Stuart, Florida is looking for an Outside Golf Operations Manager.

Position Overview:
Under the direction of the Director of Golf, the Outside Operations Manager is exempt seasonal position position responsible for assisting in the professional and efficient management of Golf Outside Service operations. Ensures the highest level of service as meets expectations of Club members. Performs all work in accordance with essential functions and responsibilities as described below and in the spirit of the Club’s mission and vision.

Duties shall include but not be limited to:
• Provides the highest level of service to Club members and guests. Is knowledgeable of members and anticipates their needs. Ensures outside service golf experiences at SPGC meet their expectations.
• Assists starters in managing the tee sheet and starting duties, providing a smooth transition from the practice tee, to putting green, to the first tee. Professionally manages and accommodates members and guests with walk-ins and tee time issues/problems.
• Responsible for training, supervising and development of Outside Service staff in accordance with Club policies and procedures. directly involved with hiring, and performance improvement and scheduling.
• Responsible for accurate record keeping of all daily play, pace of play record, and any other necessary tracking functions. Coordinates with Golf Shop to ensure accurate and timely fee charges. Completes additional reports as assigned.
• Reports member and guest activity to other departments and conveys daily golf course conditions to the Golf Course Superintendant and GCM Assistants.
• Monitors golfing rules and regulations and reports infractions to Director of Golf.
• Directs golf car usage on and off the golf course for members, guests, and Outside Service staff.
• Assists with organizing golf bags on the practice tee and back of the range for regular play and the lesson schedule. Coordinates with Golf staff any transportation of members and guests clubs.
• Works collaboratively with professional teaching staff keeping informed of daily lesson activity, cancellations, and requests.
• Responsible for ensuring that the golf course is properly marked at all times and for the correct appearance, stocking, organization, and cleanliness of on-course supplies and supply boxes. Organizes and maintains cleanliness of Outside Service golf cars, practice tee, back of the range short game area, bagroom, guest storage room, club repair room, golf balls, and supply storage.
• Responsible for maintaining overall cleanliness of cart barn and storage areas.
• Responsible for managing and maintaining range ball rotation, rental club inventory, club repair and grip inventory, and Outside Service supplies.
• Oversees member and guest golf club shipping. Tracks and troubleshoots any delivery issues.
• Assists with tournaments as directed.
• Responsible for seasonal opening and closing procedures.
• Observes all club safety practices and protocols.
• Performs other duties as designated by the Director of Outside Service and senior management.

Requirements:
Detailed knowledge of golf industry standards.
Requires a polished and professional demeanor in manner and appearance.
Solid judgement, ability to anticipate, and skilled in multi-tasking at a high level.
Excellent communication and member service skills.
High attention for detail and great organizational skills.
Computer skills (Microsoft Word, Microsoft Excel, tee time, time and labor, and phone systems).

How to apply:
Please send your resume and cover letter to the email provided.

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