Outside Golf Services Manager
Golf course in West Hartford, Connecticut is looking for an Outside Golf Services Manager.

Position Overview:
Responsible for managing and maintaining the golf cart fleet, cleaning and staging golf carts, assisting members and guests with their golf equipment, and ensuring all carts are properly charged and ready for use. Additional responsibilities include supporting golf course operations, delivering exceptional customer service, and assisting the golf staff as needed. The ideal candidate is someone who understands how to manage the overall outdoor operation, stays aware of all activities, and knows where to step in to support the team—being in the right place at the right time. This position is seasonal, with the potential to become year-round based on performance.

Duties:
• Greet members and guests in a friendly, professional manner.
• Supervise all outside service staff.
• Oversee daily setup and breakdown of the golf cart fleet, practice areas, and bag drop.
• Ensure excellent customer service is delivered to all members and guests.
• Train and mentor team members on proper procedures and service standards.
• Maintain cleanliness, appearance, and organization of the cart barn, staging area, and practice facilities.
• Manage cart fleet maintenance, repairs, and charging schedule.
• Handle member and guest inquiries and resolve issues promptly and professionally.
• Maintain inventory of towels, tees, scorecards, water, and other supplies.
• Support special events, tournaments, and outings by coordinating logistics and staffing.
• Enforce all club policies, rules, and safety procedures.

Requirements:
Golf and golf equipment knowledge is a plus.
Excellent communication and customer service skills.
Follow directions from the director of outside operations and the golf professionals.
Ability to work independently and as part of a team.
Strong attention to detail and organizational skills.
Positive attitude and a strong willingness to help others.
Highly motivated leader.
Ability to work outdoors in various weather conditions.
Must be able to lift and carry golf bags (up to 40 lbs).
Ability to work well in a fast-paced, team-oriented environment.
Must have a driver’s license, permit, or some type of strong driving experience.

How to apply:
Please send your resume and cover letter to the email provided.

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