Outside Golf Services Supervisor
Golf course in Augusta, Georgia is looking for an Outside Golf Services Supervisor.

Position Overview:
Responsible for supervising the daily outside services activities related to the staging, preparation, retrieval, maintenance, and storage of all equipment used during daily golf operations. He/she is also responsible for assisting in training and scheduling of all outside operations staff; set-up, stocking and maintenance of the golf practice areas and ensuring delivery of exceptional service to members and guests.

Duties:
• Assisting the Head Golf Professional and/or Director of Golf to ensure outside services operations and activities are aligned with departmental goals.
• Greeting all members and guests in an attentive, friendly, courteous, and service-oriented manner.
• Ensuring members and guests have an enjoyable day at the club when they visit.
• Maintaining regular, dependable attendance and punctuality, and ensuring the same of staff.
• Administering policies, procedures, and standards for outside services operations.
• Complying with the club’s standards, policies, and regulations to encourage safe and efficient operations, and ensuring the same of staff.
• Ensuring staff maintain high standards of professional appearance and grooming, which include wearing proper attire and a name tag when working.
• Training service employees in their assigned duties.
• Coaching and counseling outside service staff when necessary and with guidance from the Director of Golf or Head Golf Professional. Preparing schedules and monitoring performance regularly. Ensuring the club’s high standards of service and quality are met/exceeded.
• Training staff to recognize members not dressed properly for the use of the course or practice area and relaying the information to the golf pro shop staff.
• Managing the completion of outside services daily checklist, including bag handling services, golf cart management, and driving range operations.
• Managing and maintaining inventories for all outside services equipment, including golf cart fleet and their maintenance records.
• Alerting Golf Professionals/Assistant Golf Professionals when members or guests add or remove bags from club storage.
• Inspecting the quality of work, club and bag carts, and practice balls cleaning.
• Remaining alert to the weather or approaching inclement weather.
• Reporting any damage, broken, or misused equipment to the Golf Pro/Assistant Pro as soon as possible; recording the damage and by whom.
• Responding to inquiries and/or concerns from members, guests, vendors, or staff and initiating problem-solving procedures when necessary.
• Maintaining a clean and safe working environment.
• Attending staff meetings as deemed necessary.
• Performing other duties as assigned by management.

Requirements:
2-year college degree preferred.
High school diploma or GED required.
Valid driver’s license required.
Basic computer skills including proficiency in Microsoft Office.
Knowledge and understanding of typical golf course procedures and etiquette.
Knowledgeable about all upcoming club events.
Strong written and oral communication skills and ability to lead.
Demonstrated results-oriented and capable of working with minimal direction and independently.
Ability to handle multiple tasks at one time.
Able to perform all positions within outside service operations.
Excellent team player with the ability to work hands-on in a fast-paced environment.
Knowledge of and ability to perform the required role in emergency situations.

How to apply:
Please send your resume and cover letter to the email provided.

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