Assistant Golf Professional
Golf Club in Cincinnati, Ohio is looking for an Assistant Golf Professional.

Position Overview:
Essential Responsibilities:
• Assist in implementing applicable club operating, human resources, and safety policies and procedures pertaining to golf shop and outside service activities. Enforce open & close procedures, and secure the golf shop and storage areas.
• Monitor the performance of assigned staff including golf shop attendants, starters, rangers, and outside service staff to ensure customer service standards and productivity goals are met.
• Oversee and operate the club repair/services program.
• Maintain clean, presentable, and fully stocked merchandise displays.
• Assist with physical inventory in accordance with inventory.
• Ensure accurate tracking of types and quantity of golf rounds played. Monitor customer preferences, usage patterns, and satisfaction with cClub products and services. Assess the quality of internal and/or external customer service and speed of play. Recommend plans for continued improvement.
• Interact with members and guests in a congenial and professional manner.
• Maintain pleasant and professional telephone manner at all times. Handle customer inquiries and/or complaints in accordance with operating policies and procedures.
• Plan and conduct individual and group lesson programs and golf clinics.
• Assist with organizing and implementing tournaments, group outings and special events.
• Be fully knowledgeable of golf shop merchandise and/or provide suggestions to patrons as appropriate to meet their needs.
• Assist with organizing and maintaining ancillary services such as the handicapping system, membership programs and the driving range.
• Assure the efficient and timely submission of all required reports.
• Perform additional duties as required.

Requirements:
BA / BS degree
PGA or LPGA apprentice or better.
Minimum 1-year experience in the golf or hospitality industry.
Demonstrated experience and capability in the areas of retailing, marketing, and/or sales, accounting, customer service, and guest relations.
Demonstrated quality written, verbal, interpersonal, computer, and communication.
Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including nights/weekends.
Positive attitude, professional manner, and appearance in all situations.

Compensation:
$19.00 – $21.00 per hour.

How to apply:
Please send your resume and cover letter to the email provided.

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