Assistant Golf Professional

6 May 2024

Category:
Country: USA
State: Pennsylvania

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Assistant Golf Professional
Country Club in Richboro, Pennsylvania is looking for an Assistant Golf Professional.

Position Overview:
Has the responsibility for the overall management of the golf operation while working cooperatively with Golf Pro and other departments.

Specific Responsibilities – include but are not limited to:
• Oversee the reservation system, starting, monitoring, and pace of play.
• Track and verify all players and guests, green fees, golf cars, club care, lockers, handicap fees, and other charges necessary, and facilitate accurate accounting and recordkeeping.
• Oversee golf cart fleet while ensuring proper maintenance and recordkeeping.
• Develop and manage an innovative tournament program, group outings, and leagues that service all customer segments.
• Oversee the operations of a well-managed practice facility.
• Provide professional club repair and club fitting services.
• Ensure the proper storage, safety, and cleaning of golf equipment.
• Play golf with a variety of members and/or guests as time permits.
• Develop, maintain, update, and utilize customer database Retail Management
• Oversee retail merchandise concession in step with the mission of the golf operation and facility.
• Maintain a profitable golf merchandising operation.
• Oversee the development of buying plans and all golf-related purchasing.
• Supervise physical inventories, present a diverse and desirable array of golf equipment, apparel, accessories.
• Assist in the development of necessary systems utilizing POS to safeguard inventories and cash.
• Establish accurate recordkeeping policies and procedures.
• Supervise and train all golf shop staff to maximize sales opportunities.
• Ensure customer database includes and tracks important dates, spending, sizes, preferences.
• Maintain an attractive and orderly appearance in and around the golf shop.
• Conduct accurate and timely inventory counts.
• Develop, provide, and oversee an enhanced golf instruction program offering individual and group clinics for all levels. Ensure that the services of a well-trained staff of professional instructors are available where required.
• Develop and oversee player development programs.
• Utilize PGA of America player development tools, resources, and materials.
• Focus on programs for women, families, seniors, and juniors.
• Utilize the resources of PGA programs such as Get Golf Ready, PGA Sports Academy, and others.
• Assist with the training of the full facility staff in regard to player development and encourage their participation.
• Work within our financial budget permission to develop Player Development marketing.
• Recruit, hire, train, motivate, and supervise all golf department staff.
• Ensure evaluations and annual reviews are completed and recorded for all applicable staff.
• Attend staff meetings as scheduled by management and schedule staff meetings with golf operations personnel, to make sure all the department know about Golf Outing or Tournaments.
• Update and maintain golf shop policies and procedures and job descriptions and ensure they are adhered to and posted in the proper areas.
• Maintain safety standards and safety equipment within OSHA requirements.
• Assist in the publications of newsletters, informational, and promotional materials.
• Participate in and compile comparison information using PGA Performance Trak to properly position the facility in the marketplace.
• Oversee the administration of the golf handicap program.
• Work closely with and provide guidance and consultation with all golf personnel and different departments.
• Attend applicable committee meetings, management, and staff meetings when requested.
• Adhere to, enforce, and implement policies and procedures of the facility.
• Setup regular written communication with supervisor to include facility, programming, staff and customer updates.
• Responsible for the financial and operational performance of the golf shop operations and golf services.
• Ensure all financial goals and objectives are being achieved.
• Ensure systems controls are in place to safeguard assets, revenues, and resources.
• In keeping with facility goals, utilize yield management techniques to maximize course usage.

Other Facility/Departmental Responsibilities:
• Work closely with all department heads to achieve the goals and objectives of the facility.
• Maintain a close working relationship with the Golf Course Superintendent and provide advice on course playability and tournament setup.
• Assist the Membership Sales Director in the promotion of new member leads and provide a supporting role in assisting with prospective members and orientation of new members.
• Coordinate plans with the Food and Beverage Manager for food and beverage needs for all golf functions.
• Maintain PGA of America membership in good standing in an active classification.
• Actively pursue PGA membership (if a PGA Apprentice) in a timely manner through the PGA Professional Golf Management (PGA PGM) program.
• Fundamental knowledge of the game of golf, rules of golf, golf facility operations and tournament operations.
• Fundamental supervisory practices and principles.
• Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees.
• Strong organizational, planning and prioritization skills.
• Self-motivated with desire to promote and market.
• Service and customer-focused attitude.
• Experienced in written and oral business communications.
• Remain up-to-date on customer relationship management tactics and strategies
• Utilize the resources of PGA player development programs such as Get Golf Ready, PGA Sports Academy, Tee it Forward and others.
• Maintain and promote a positive professional image within the community.
• Attend conferences, workshops, meetings, and trade shows to keep abreast of marketing and business trends.
• Maintain a credible golf game and remain current on teaching innovations.

Requirements:
Experienced computer user including Microsoft Word and Excel.
Proficient in other applications, i.e. email, internet, tournament and database.

How to apply:
Please send your resume and cover letter to the email provided.

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