Assistant Golf Professional

15 May 2024

Category:
Country: USA
State: Missouri

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Assistant Golf Professional
Golf Course in Hollister, Missouri is looking for an Assistant Golf Professional.

Position Overview:
Responsible for managing and supervising the golf operations while on duty. Daily activities include supporting the pro shop cashiers by assisting with golfer check-in, retail purchase transactions, inventory procedures and retail display standards. They will work closely with the Outside Services Lead to ensure superior service and amenity standards are in place at all times. The position are expected to step into any role within the golf operation when needed and is responsible for complete supervision of the operation in the absence of senior golf leadership.

Essential Functions:
• Work with senior golf management and associates to achieve both financial and experiential goals as set forth by the company.
• Provide superior guest service through assisting guests with purchases, providing facility information and taking reservations.
• Perform opening and closing duties for the operation.
• Assists in overseeing the daily golf operations.
• Participate in the recruitment, hiring and training of golf associates along with providing ongoing development for existing associates.
• Work closely with the Outside Services Lead to ensure high quality service and amenity standards are being maintained.
• Track and verify all players and guests, green fees, golf cars, club care, lockers, handicap fees, and other charges necessary, and facilitate accurate accounting and recordkeeping.
• Oversee golf car fleet while ensuring proper maintenance and recordkeeping.
• Document and communicate associate performance concerns to the Head Golf Professional in a timely manner.
• Take ownership of all par stock level ordering for supplies and consumables
• Assists with the facilitation of golf groups.
• Schedule staff and maintain associate records.
• Supervise physical inventories, present a diverse and desirable array of golf equipment, apparel and accessories.
• Supervise and train all golf shop staff to maximize sales opportunities.
• Ensure evaluations and annual reviews are completed and recorded for all applicable staff.
• Attend staff meetings as scheduled by leadership and schedule staff meetings with golf operations associates.
• Update and maintain golf shop policies and procedures and job descriptions and ensure they are adhered to and posted in the proper areas.
• Ensures all merchandise par levels are maintained.
• Ensures golf shop is kept clean and organized.
• Completes daily financial and rounds reporting as directed.
• Perform player development and instructional programming as directed.
• Perform regular inspections of the service and support areas to ensure all areas are being maintained in accordance of Big Cedar Golf and Big Cedar Lodge standards.
• Enforces policies of Big Cedar Golf and Big Cedar Lodge.
• Maintain accurate records for the Pro Shop with special emphasis on spreadsheets, check register, bank status, etc.
• Adhere to all rules and regulations established in standard operation procedure manuals for Big Cedar Golf and BCL/Bass Pro Shops.
• Document and report all incidents related to guest dissatisfaction to the Head Golf Professional.
• Document and report all accidents/injuries that occur during the execution of Pro Shop business or on Big Cedar Lodge property through Big Cedar Lodge Security.
• In the absence of the Head Golf Professional, responsible for resolving guest concerns to their fullest satisfaction possible.
• In the absence of the Head Golf Professional, responsible for complete supervision of the golf operation.

Requirements:
PGA Class A member preferred or PGA Apprentice enrolled in PGA/ PGM level 1 or above.
Previous experience with a golf facility operation.
College degree preferred.
Strong service skills.
Ability to work in fluid, evolving golf operation.
Staff supervision experience.
Strong interest in advancing career into a Head Golf Professional role.
Ability to work on feet for extended periods of time and lift up to 50 lbs.
Ability to work in all weather conditions.

How to apply:
Please apply via the URL provided.

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