Golf Operations Manager
Golf Club in Homestead, Florida is looking for a Golf Operations Manager.

Position Overview:
The Golf Operations Manager oversees the club’s entire golf operation to provide the highest standards of excellence for member engagement. This role plans and coordinates a golf event season for the membership, manages the golf shop retail operation, and ensures proper communication between departments while keeping members well informed.

Essential Responsibilities
• Oversees golf operations including tournaments, rules, tee sheet activity, merchandise inventory, range operations, player service operations, and cart fleet.
• Assists in the development and day-to-day tracking of the budget and business plan and helps control expenses in relation to revenues.
• Creates a member service-oriented atmosphere that promotes the game of golf and meets member needs while ensuring associates provide a high level of customer service.
• Works closely with club management daily to ensure timely communication and establish good working relationships.
• Prepares work schedules and assigns associates areas of responsibility.
• Performs payroll tasks as scheduled, makes adjustments prior to submitting to payroll, and monitors hours to maximize productivity and minimize overtime.
• Provides leadership and vision to golf staff, building people and preparing them for career advancement.
• Interviews, hires, trains, plans, assigns, and directs work; evaluates performance; rewards and disciplines associates; addresses complaints and resolves problems.
• Ensures effective orientation and training are given to each new associate and develops ongoing training programs.
• Monitors business volume forecast and plans accordingly in areas of workforce, productivity, costs, and other expenses.
• Implements and maintains excellent service to achieve member satisfaction.
• Incorporates safe work practices in job performance.
• Maintains regular and reliable attendance.
• Performs other duties as required.

Requirements
• Associate’s degree (AA) or equivalent from a two-year college, or three to five years related experience and/or training; or equivalent combination of education and experience.
• Must be a PGA member or have completed Level II of the PGM program.
• Experience with computerized POS, Golf Genius, and tee time system.
• Bi-lingual preferred (English and Spanish).

Compensation
$60,000 – $65,000 per year.

How to apply:
Please send your resume and cover letter to the email provided.

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