Director of Golf
Golf company in Port Chester, New York is looking for a Director of Golf.

Position Overview:
Gets to know guests on a first-name basis, demonstrates proficiency with our golf simulators and other equipment, and is able to drive revenue in golf-specific offerings, including membership, game improvement, and leagues. This individual is a strong leader integral to a location’s success, responsible for overseeing and managing all golf operations at the location.

Key Responsibilities:
• Hire, manage, and train golf staff, including Assistant GM of Golf.
• Manage P&L for golf-specific and retail offerings; meet quarterly revenue goals.
• Liaise with Director of Instruction to manage golf coaches for lesson and fitting targets.
• Set and uphold outstanding service standards across the golf team.
• Continually evaluate staff performance to meet daily operational needs.
• Build strong relationships in the community to encourage loyalty and repeat business.
• Ensure guest satisfaction by checking in during bookings and addressing issues promptly.
• Maintain and operate golf simulators with high quality control standards.
• Organize golf equipment and keep demo club inventory updated.
• Gain expertise across lessons, leagues, memberships, promotions, and food/beverage offerings for effective cross-selling.
• Foster membership growth through events and reciprocity with local golf associations.
• Communicate operational needs clearly with national and corporate leadership.
• Manage member accounts through onboarding, service, and termination stages.
• Provide premium service when needed in food and beverage areas.
• Follow health/safety standards and verify guest drinking age as applicable.

Requirements:
Passion for the game of golf.
5+ years of hospitality, hotel, golf course/club, or sports management experience preferred.
Strong leadership ability and willingness to lead by example.
Exemplary communication, time management and organization skills.
Social and interpersonal skills required to cultivate meaningful relationships with our guests.
Familiarity with swing analysis technology and launch monitor technology.
Upbeat energy and enthusiasm and a positive attitude.
Ability to cultivate resolutions quickly and manage customer expectations.
Ability to work in a fast paced environment.
Ability to stand, walk and bend for long periods of time and maneuver up and down stairs.
Availability to be present in the space at high value times.

Compensation:
$70,000.00 per year.

How to apply:
Please send your resume and cover letter to the email provided.

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