Outside Golf Services Manager

6 May 2024

Category:
Country: USA
State: North Carolina

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Outside Golf Services Manager
Golf Club in Cornelius, North Carolina is looking for an Outside Golf Services Manager.

Position Overview:
You will oversee all aspects of outside services operations at the golf facility, ensuring exceptional service delivery to members and guests. Your leadership skills, attention to detail, and passion for golf will contribute to creating a welcoming and efficient environment for golfers. You will manage a team of outside services staff and collaborate closely with the golf shop and golf course maintenance teams to provide a seamless golf experience.

Essential Responsibilities:
1. Supervise and train outside services staff in delivering outstanding customer service, including bag handling, club cleaning, cart management, and tournament setup.
2. Coordinate daily golf operations, including player registration, tee time management, and pace of play monitoring.
3. Ensure the cleanliness and organization of the bag drop area, practice facilities, golf carts, and cart barn.
4. Oversee the maintenance and appearance of golf carts, including charging, cleaning, and reporting any issues for repair.
5. Manage the rental fleet of clubs and other golf equipment, ensuring proper inventory levels and condition.
6. Assist in coordinating golf tournaments and events, including setup, player assistance, and post-event cleanup.
7. Monitor and enforce golf course policies and procedures, including dress code and pace of play guidelines.
8. Collaborate with the golf shop staff to promote merchandise sales and enhance the overall golf experience for members and guests.
9. Manage communication from various departments within the club.
10. Implement safety protocols and training for outside services staff, including proper lifting techniques and cart operation guidelines.

Requirements:
Previous experience in golf operations management or related field.
PGA Certification preferred but not mandatory.
Strong leadership and interpersonal skills.
Excellent organizational and time management abilities.
Knowledge of golf etiquette, rules, and terminology.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Proficiency in Microsoft Office Suite and golf management software.
Experience with staff scheduling.
Valid driver’s license with a clean driving record.
Must be available to work mornings/afternoons, weekends, Holidays, and occasional Monday outings.

Compensation:
$18.00 – $20.00 per hour.

How to apply:
Please send your resume and cover letter to the email provided.

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