Assistant Golf Professional
Golf Club in Alto, Michigan is looking for an Assistant Golf Professional.

Position Overview:
Works under the direction of the Club Professional / Head Professional, primarily in the golf shop. Retail responsibilities include: Point of Sale (POS) system operations for golf bookings and sales; achieving sales targets by providing excellent customer service at all times; giving advice and up selling products and services; taking responsibility for the golf shop being clean, organized and professionally presented at all times; proactively promoting and merchandising the stock; stock control and assisting with the ordering of stock and services, when required. Teaching/instruction responsibilities include: planning and delivery of golf instruction for individuals and groups; assist in organizing and running outings and leagues.

Essential Responsibilities:
Operations:
• Ability to operate computerized tee sheet management software and POS.
• Perform opening and closing procedures following standard operating procedures for cash drawer reconciliation, site security, etc.
• Collect fees and process payments in line with SGC procedures, including shop purchases and green fees.
• Assist in organizing and running tournaments and other events, to help make them a success, in line with club policy.
• Organize and control play ensuring that customers receive the best service and enjoyment during their day.
• Organize and control the practice facilities ensuring that customers are able to practice according to the guidelines set forth by the club.
• Complete daily reports as required.

Golf Instruction:
• Organize and deliver effective instruction/coaching for individuals and groups, ensuring that participants’ needs are identified. Coaching sessions to be planned and delivered to develop participants’ performance.
• Assist with organizing and promoting junior golf programs.
• Deliver school/junior development courses, which maximize student progress and enjoyment in the game.
• Work on own initiative to build up client base for personal instruction/coaching.

Retailing:
• Supervise the daily operation of the golf shop under the direction of the Head Golf Professional.
• Offer specialist advice using product knowledge, recommend products and services to meet customer requirements.
• Achieve established sales targets.
• Provide excellent customer service at all times.
• Ensure that the golf shop is clean, orderly, well-stocked and professionally presented at all times.
• Monitor and regularly update sales display areas, including window displays and merchandise in hot spots.
• Assist in organizing promotions to stimulate golf shop sales.
• Assist with stock control and ordering, pricing and barcoding.
• Follow all established shop procedures, including those for payment processing, handling, customer complaints, opening and closing, Health and Safety, Security, etc.

Management:
• Act as onsite supervisor when the Head Golf Professional is not on duty.
• Prepare and allocate duties for golf shop staff when acting as shift supervisor.
• Promote positive customer relations, supporting other staff as needed. Under the guidance of Head Golf Professional, provide orientation and training for new staff.
• Establish and maintain effective working relationships with other employees, facility owners, and customers.

Marketing and Customer Service:
• Provide excellent customer service at all times.
• Promote all golf club activities and services, acting as an ambassador for the facility.

Compensation:
$45,000.00 – $55,000.00 per year.

How to apply:
Please send your resume and cover letter to the email provided.

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