Outside Golf Member Services Assistant

5 July 2024

Category:
Country: USA
State: Texas

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Outside Golf Member Services Assistant
Country Club in Houston, Texas is looking for an Outside Golf Member Services Assistant.

Position Overview:
The job will require, but not limited to:
• Personal interaction.
• Embracing a culture of creating a memorable and welcoming atmosphere upon arrival & departure by delivering a “Relaxed Premium Service”.
• Anticipating & servicing our members & guest’s individual needs.
• Track record of member and team member engagement; an authentic enjoyment of building relationships with members and team members is critical.
• Involvement in the preparation and execution of a vibrant Men’s and Ladies Golf Tournament schedule.
• Embracing a Golf-centric Membership with a passion for Golf.
• Embracing a dynamic, energetic, team-oriented experience that embraces creativity and idea generation that defines the Golf operation.

Duties include, but not limited to:
• Meeting & greeting members & guests upon arrival.
• Managing the Driving Range, picking and cleaning golf balls, cleaning clubs, setting and breaking down the driving range, carrying golf bags, and assisting members with their needs
• Set up, break down and maintaining practice facility.
• Prepping, staging, and maintaining a golf car fleet of 75.
• Cleaning and storing member’s and guest’s golf clubs
• Assist Golf Professional Staff with day-to-day operations
• Communicating effectively with co-workers and management staff.
• Maintaining a clean, efficient, safe work environment.
• Assisting in other areas of the club, as required.

Essential:
• Employee leads by example, consistently conveying a positive attitude, passion and pride in your work.
• Approach all encounters with members, guests and fellow employees in a gracious, attentive, courteous and service-oriented manner.
• Conduct all business for the club as an ambassador of the club; with integrity and in a professional manner at all times.
• Respect all stakeholders’ privacy, perspective, priorities, time and resources
• Keep fiscal responsibility and member satisfaction in mind when making all decisions.
• Take part in keeping the club clean and litter-free; Cleanliness is everyone’s responsibility, take ownership in the club.
• Maintain high standards of personal appearance and grooming, which include wearing proper attire and name tag when working.
• Maintain regular attendance in compliance with the standards, as required by scheduling, which will vary according to the needs of the Club.
• Provide excellent customer service and assistance to all patrons.
• Maintain a warm and friendly demeanor at all times.
• Comply at all times with the standards and regulations to encourage safe and efficient Club operations.
• Conduct oneself in a professional manner and maintain a professional image at all times.
• Be informed on, and promote all club activities and services.
• Monitor and maintain the cleanliness and orderliness of the entire facility.
• Performs other duties as required by your manager.
• Participate in Public Relations events as needed.
• Attend meetings as required by management.
• Perform other duties as require.

Requirements:
High School Education or higher preferred.
Knowledge of golf or premium hospitality industry preferred, but not necessary.
Desire to learn and grow in the golf industry.
Outstanding customer service skills and ability to work in a team oriented environment.

Compensation:
$15 per hour.

How to apply:
Please send your resume and cover letter to the email provided.

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