Golf Shop Assistant

15 May 2024

Category:
Country: USA
State: Colorado

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Golf Shop Assistant
Golf Course in Thornton, Colorado is looking for a Golf Shop Assistant.

Position Overview:
Under general supervision, performs a variety of functions relating to day-to-day activities of the golf course operations, including working in the golf shop, cart barn, practice facilities, and inside/outside guest services.

Essential Functions:
• Opens and closes the golf shop, cart barn, and practice facilities. Ensures that all day-to-day operations are performed in accordance with daily policy and procedures.
• Interacts and provides excellent customer service to guests, answering questions and providing information regarding programs, policies, and course conditions. Assists customers with retail sales.
• Uses computerized point-of-sale systems to collect golf, range and retail fees. Ensures all players in each group have paid appropriate fees. Enters data into various databases such as Excel, Golftrac, email, etc.
• Determines order of play and calls groups to starting tee in a timely fashion. Communicates with staff on starting groups, turn times, and any other on-course issues.
• Answers the phone calls to schedule tee times, provide information, and transfer calls to the appropriate staff member.
• Has full knowledge of tournaments and league operations to answer guest inquiries. Assists with tournament operations, GHIN handicapping for events, and outside guest services, including golf cart and practice facility operations.
• Assists in merchandising operation by updating displays and rotating merchandise. Has full understanding of merchandise assortment in order to increase golf shop sales. Informs the appropriate personnel when supplies are low and need to be ordered.
• Keeps golf shop, eating areas, patio, and restrooms clean and orderly, vacuuming and dusting as needed.
• Completes the necessary registration paperwork.
• Communicates effectively with all members of the golf course staff.
• Drives a golf cart or other utility vehicle when necessary.
• May help coordinate and oversee all league play on a daily or weekly basis.
• May perform duties related to the maintenance and operations of the golf course and/or driving range.
• May be responsible for nightly general ledger/cash turn-ins.
• In the absence of golf management, may assume management duties that may arise, making decisions that are in the best interest of the golf course. Keeps management team informed of all such interactions and decisions.
• May lead and train less experienced staff members on duties and procedures.
• May be required to work nights, weekends, and holidays with the possibility of overtime hours.
• Performs other duties as assigned.

Requirements:
One year of previous customer service experience dealing with the public.
Some knowledge of golf and golf merchandise is preferred.
Equivalent combinations of education and experience may be considered.

Compensation:
$17.05 – $22.50 per hour.

How to apply:
Please apply via the URL provided.

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