1st Assistant Golf Professional

25 January 2024

Category:
Country: USA
State: Louisiana

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1st Assistant Golf Professional
Golf Course in Gretna, Louisiana is looking for a 1st Assistant Golf Professional.

Position Overview:
Assists the Head Golf Professional with all golf shop activities and outside service operations and is responsible for ensuring that members and guests receive outstanding customer service, which meets or exceeds their expectations. The 1st Assistant Golf Professional will organize and implement golf events, tournaments, outings, and leagues. Tee time management, merchandising and golf programs designed to improve the club’s products are key emphasis areas.

Essential job functions:
• Interact with members/guests in a congenial and professional manner. Maintain pleasant and professional telephone manner at all times. Schedule tee times and handle customer inquiries and/or complaints in accordance with operating policies and procedures. Ensure all phone calls are handled before the third ring.
• Oversee daily operating activities including opening, closing and securing the golf shop and cart storage area; managing daily cash to ensure cash/credit card charges balance with sales receipts; monitoring staff interaction with guests to ensure proper customer service; maintaining clean, presentable and fully stocked merchandise displays; ensuring that the golf shop, storage areas, cart storage areas, and clubhouse grounds are maintained to applicable appearance standards.
• Oversee merchandising operations including ensuring that merchandise orders are recorded with proper quantities and prices and conducting a monthly inventory count. Be fully knowledgeable of golf shop merchandise, participate in selling merchandise and /or provide suggestions to patrons as appropriate to meet their needs. Meet or exceed all operating and cost of goods budgets.
• Help design, organize and implement all aspects of golf outings and tournament operations including creation of cart signs, bag tags, scorecards, format sheets, cart staging and scoring.
• Ensure that the golf shop, storage areas, cart shed, and grounds are maintained per Company cleanliness and appearance standards. Maintain clean, presentable and fully stocked merchandise displays.
• Ensure accurate tracking of types and quantity of golf rounds played. Monitor member preferences, usage patterns, and satisfaction with Company products and services. Assess the quality of internal and/or external customer service and speed of play. Recommend plans for continued improvement.
• Maintain knowledge of current and projected industry developments through continuous attention to golf industry periodicals and participation in relevant trade associations and organizations.
• Positive attitude, professional manner and appearance in all situations.
• Perform additional duties as required.

Requirements:
Class “A” member in good standing with the PGA of America.
College degree preferred.
Diplomatic team player able to foster relationships with members, co-workers and guests.

How to apply:
Please apply via the URL provided.

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