Head Golf Professional
Golf Club in Urbana, Illinois is looking for a Head Golf Professional.

Position Overview:
Key Responsibilities:
• Responsible for every aspect of the golf experience including level of service, golf car fleet, pace of play, customer satisfaction, customer feedback, player development, practice facility management, employee training, and employee satisfaction.
• Work with the management team to establish annual business plan including budget, growth initiatives, and staffing plans.
• Oversee golf shop staff in providing excellent customer service to golfers and golf shop customers.
• Administers all point of sales application revisions and needs as it applies to green fee sales, merchandise sales, and member/guest billing. Coordinates with Accounting Departments all policy and procedure revisions, updates, and implementation.
• Oversee training and performance of golf staff including outside service attendants, practice facilities, starters/player assistants, golf shop staff, golf shop interns, and professional golf staff.
• Reconciles daily tee sheets, perform check-ins, and receives payments from members and guests. Resolves discrepancies as it applies to duplicate charges and over or under-payment. Track all force posts and no show charges as applicable.
• Initiates and promotes all club golf activities.
• Creates player development plans and provides both individual and group instruction.
• Maintains a clean, orderly, and well-stocked golf shop. Assists retail buyer with procurement and merchandise and shop assistants with merchandising and sales.
• Supervises preparations for all golf outings including scorecards, cart labels, rules sheets, score sheets, format sheets, favors, pairing sheets and hole assignments.
• Recruit golf department staff by interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining maintenance associates; addressing complaints and resolving problems.
• Ensures that effective orientation and training are given to each new associate. Developing ongoing training programs.
• Assists in monitoring business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses.
• Responsible for implementing and maintaining excellent service to achieve guest satisfaction.
• Conducts staff meetings with subordinates.
• Incorporates safe work practices in job performance.
• Performs other duties as required.

Requirements:
High School Diploma ; 3-5 years golf management experience and/or training in a golf or country club setting; or equivalent combination of education and experience.
Current PGA/LPGA Membership preferred.

Compensation:
$75,000 per year.

How to apply:
Please apply via the URL provided.

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