Head Golf Professional

8 November 2023

Country: USA
State: Montana

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Head Golf Professional
Golf Course in Billings, Montana is looking for a Head Golf Professional.

Position Overview:
Has the responsibility for the overall management of the golf operation while working cooperatively with other departments.

Golf Operations Management:
• Oversee the reservation system, starting, monitoring, and pace of play.
• Track and verify all Members and guests, green fees, golf cars, club care, lockers, handicap fees, and other charges necessary, and facilitate accurate accounting and recordkeeping.
• Oversee golf car fleet.
• Develop and manage an innovative tournament program, group outings, and leagues that service all member segments.
• Oversee the operations of a well-managed practice facility.
• Provide professional club fitting services.
• Ensure the proper storage, safety, and cleaning of golf equipment.
• Play golf with a variety of Members and/or guests as time permits.
• Administer the Rules of Golf and educate staff. Promote and provide Rules of Golf clinics to the membership.
• Develop, maintain, update, and utilize customer database.

Retail Management:
• Oversee retail merchandise concession in step with the mission of the golf operation and facility.
• Maintain a profitable golf merchandising operation.
• Oversee development of buying plans and all golf-related purchasing.
• Supervise physical inventories, present a diverse and desirable array of golf equipment, apparel, accessories.
• Assist in the development of necessary systems utilizing POS to safeguard inventories and cash.
• Establish accurate recordkeeping policies and procedures.
• Supervise and train all golf shop staff to maximize sales opportunities.
• Ensure customer database includes and tracks important dates, spending, sizes, preferences.
• Maintain and attractive and orderly appearance in and around the golf shop.
• Conduct accurate and timely inventory counts.

Player Development:
• Develop, provide, and oversee an enhanced golf instruction program offering individual and group clinics for all levels. Ensure that the services of a well-trained staff of professional instructors are available where required.
• Develop and oversee player development programs.
• Utilize PGA of America player development tools, resources, and materials.
• Focus on programs for women, families, seniors, and juniors.
• Assist with the training of the full facility staff regarding player development and encourage their participation.
• Work with General Manager to develop Player Development marketing.

Golf Administration:
• Recruit, hire, train, motivate, and supervise all golf department staff and maintain accurate payroll records.
• Ensure evaluations and annual reviews are completed and recorded for all applicable staff.
• Attend staff meetings as scheduled by management and schedule staff meetings with golf operations personnel.
• Update and maintain golf shop policies and procedures and job descriptions and ensure they are adhered to and posted in the proper areas.
• Maintain safety standards and safety equipment within OSHA requirements.
• Assist in the publications of newsletters, informational, and promotional materials
• Oversee the administration of the golf handicap program, GHIN.
• Work closely with and provide guidance and consultation with all golf committees.
• Attend applicable committee meetings and board, management, and staff meetings when requested.
• Adhere to, enforce, and implement policies and procedures of the facility.
• Setup regular written communication with supervisor to include facility, programming, staff, and customer updates.

Business and Financial:
• Responsible for the financial and operational performance of the golf shop operations and golf services.
• Ensure all financial goals and objectives are being achieved.
• Assist in the development and preparation of budgets, including forecasting and review of all golf operations revenues and expenses on a daily, weekly, monthly, and annual basis.
• Ensure systems controls are in place to safeguard assets, revenues, and resources.

Other Facility/Departmental Responsibilities:
• Work closely with all department heads to achieve the goals and objectives of the facility.
• Maintain a close working relationship with the Golf Course Superintendent and provide advice on course playability and tournament setup.
• Assist the General Manager in the promotion of new member leads and provide a supporting role in assisting with prospective members and orientation of new members.
• Coordinate plans with the Food and Beverage Managers for food and beverage needs for all golf functions.

Class “A” PGA Professional.
Bachelor’s Degree.
2+ years as PGA Head Professional (preferred).
Private Club experience (preferred).
Maintain PGA of America membership in good standing in an active classification.
Fundamental knowledge of the game of golf, rules of golf, golf facility operations and tournament operations.
Fundamental supervisory practices and principles.
Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees.
Strong organizational, planning and prioritization skills.
Self-motivated with desire to promote and market.
Service and customer-focused attitude.
Experienced in written and oral business communications.
Remain up to date on customer relationship management tactics and strategies
Utilize the resources of PGA player development programs such as Get Golf Ready, PGA Sports Academy, Tee it Forward and others.
Experienced computer user including Microsoft Word and Excel.
Proficient in other applications, i.e. email, internet, tournament and database.
Maintain and promote a positive professional image within the community.
Attend conferences, workshops, meetings, and trade shows to keep abreast of marketing and business trends.
Maintain a credible golf game and remain current on teaching innovations.

$65,000.00 – $75,000.00 per year.

How to apply:
Please send your resume and cover letter to the email provided.

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