Assistant Golf Professional

20 January 2023

Category:
Country: USA
State: Wisconsin

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Assistant Golf Professional
Golf Course in Madison, Wisconsin is looking for an Assistant Golf Professional.

Position Overview:
This position works directly with the Golf Program Supervisor and Golf Programming Assistants and must exhibit a diverse skill set to oversee a fast-moving, large-scale hospitality-driven operation with over 100 team members. Working as an extension of the Golf Program Supervisor and Golf Programming Assistants, this role oversees the day-to-day management of clubhouse operations including managing, training and scheduling staff to maximize efficiency and customer experiences in the areas of food and beverage service, point of sale transactions and outdoor operations. Additionally, this position will be expected to resolve customer service issues, assure quality control expectations are met daily, manage communications with maintenance staff, assure cleanliness and readiness of the clubhouse and related facilities and amenities, and assure accurate daily counts and reports are performed especially as it relates to inventory control, point of sale reports etc. Display and execute comprehensive leadership of all clubhouse operations in the absence of the Golf Program Supervisor and Golf Programming Assistants.

Examples of Duties and Responsibilities:
• Work directly with the Golf Program Supervisor and Golf Programming Assistants on all items to promote longevity and financial sustainability and grow operational proficiencies.
• Oversee day-to-day clubhouse operations.
• Aid in facilitating needs of all four locations to create operational efficiencies.
• Manage all event and outings from start to finish, including all aspects of planning and implementation.
• Ensure inventory requirements are followed and completed daily and monthly.
• Provide point-of-sale support for daily operations, including addressing modifications and overall build of the system to facilitate ease of operations and essential reporting needs.
• Create daily tasks for Assistant Staff to ensure a clean and presentable workplace and grounds surrounding clubhouses.
• Communicate with and schedule leagues for each season, including building tee sheets for each that provide diverse options of play.
• Manage social media including emails by advertising weekly and monthly calendars, rates, and various promotional items.
• Work closely with the Golf Program Supervisor and Golf Programming Assistants to review financials for each course to establish success and identify needs.
• Train attendant/food and beverage staff in corresponding areas of responsibility.
• Aid in scheduling of facilities to ensure coverage, while balancing budget-related restraints.
• Oversee golf course, concession, golf cart, driving range and merchandise operations.
• Handle point-of-sale transactions.
• Open and close facilities. In the case of inclement weather, take appropriate actions to ensure the safety of course patrons and employees.
• Provide support for tournaments, leagues and other events.
• Support programs, outings and tournaments through clubhouse and course set up, handling special needs, properly staffing and providing for excellent customer experiences.
• Communicate with maintenance staff on all upcoming events, daily schedules and needs.
• Perform related work as required.

Requirements:
Two (2) years work experience in food and beverage and customer service in a golf course clubhouse setting.
Associate’s Degree in Golf, Recreation, or Hospitality Management or related field may be substituted for one year of experience.
Bachelor’s degree in Golf, Recreation, or Hospitality Management or related field OR PGA Class A certification may be substituted for two (2) years experience.

If an applicant does not possess the experience listed above, HR will review the application materials to determine if the applicant possesses the following equivalent experience:
Two (2) years of experience in applying the following:
Standard techniques of playing and teaching golf, rules of golf, and etiquette.
Use of computers and computer software applicable to duties of the position such as data management, Rectrac / scheduling and registration software.
Familiarity with the following: Golf-related concessions, equipment and merchandising.

Special Requirements:
Registered PGA apprentice/affiliation/membership status preferred, but not required.
Licensed Bartender within 30 days of hiring. Failure to obtain will result in forfeiture of position.
Certified Food Manager within 60 days of hiring. Failure to obtain will result in forfeiture of position.
Employees are expected to physically access all City of Madison golf courses and facilities.
Employees will be expected to work during the evening or on weekends for lessons, leagues, special events, and as required.

Compensation:
$21.78 per hour.

How to apply:
Please apply via the URL provided.

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