Assistant Golf Professional

11 November 2022

Category:
Country: USA
State: Texas

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Assistant Golf Professional
Golf Club in Trophy Club, Texas is looking for an Assistant Golf Professional.

Position Overview:
The position will assist in daily golf operations to include pro-shop and outside services to drive revenue and programming efforts, control assets, and promote the game of golf through lessons, tournaments, and merchandising.

Duties:
• Provide friendly customer service and respond to member concerns
• Properly check in golfers, control tee times, including walk-ups and pairings, and collecting guest fees
• Maintain orderly outside services (i.e., staging areas, range and golf cart storage) and
• Ensure that Three Steps of Service are followed by all Staff:
 Warm welcomes- greeting members and guests in a professional manner upon check-in
 Moments- creating the more memorable experiences for members and guests during their visits and
 Fond farewells- sending the members and guests off with a positive experience.
• Comply with all company policies, standards of operations, manuals, standards of conduct, safety rules, and policies against harassment are strictly followed by all staff and members/guests (including prompt intervention, investigation, and documentation).
• Assist Golf and Outside Services Staff regarding staging areas, driving range, and golf cart storage.
• Develop relationships with members to promote golf activities.
• Immediately address and resolve member/guest complaints.
• Effective communication with staff, members, and Senior Management.
• Ability to work well under pressure, coordinate multiple tasks, and attention to detail.
• Be informed of and promote all Club activities and services, including selling and managing tournaments, and other special events (scheduling, directing, and utilizing staff to perform necessary functions to provide successful tournaments and special events).
• Organize and promote all Club Tournaments and other special events/functions at the Club. Manage the handicap program.
• Develop relationships with Members by participating in events one on one, including playing golf as needed for player development.
• Assist the pro-shop, outside services, including practice facility, and all golf operations.
• Conduct oneself in a professional manner and always maintain a professional image.

Requirements:
PGA PGM Apprentice, Associate or Member Preferred.
College degree preferred, High school diploma, GED, or equivalent required.
Customer service experience.
Expanded Golf Knowledge is required.
Proven track record of team management, organizational and coaching skills.
Experience with tee sheets and inventory systems.
Diplomatic team player able to foster relationships with Members, Employee Partners, and Guests.

Compensation:
$14.00 – $16.00 per hour.

How to apply:
Please send your resume and cover letter to the email provided.

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