Assistant Golf Professional

12 May 2022

Category:
Country: USA
State: Hawaii

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Assistant Golf Professional
Country Club in Honolulu, Hawaii is looking for an Assistant Golf Professional.

Position Overview:
The Assistant Golf Professional assists the Head Golf Professional in the management of day-to-day golf operations of the facility. The position is responsible to supervise and manage total golf operations in the absence of the Head Golf Professional. All duties of the position shall be performed with a commitment to the highest level of customer service and total satisfaction of all customers.

Essential Functions:
• Provide a personable and professional golf experience that is highly focused on always providing superior customer service.
• Assist in managing daily golf operations, particularly outside service staff, to maximize efficiency.
• Assist with opening and closing procedures, check-in and fee collection, and with controlling and managing golf play.
• Assist in the inventory control with EZ Suites of hard goods, soft goods, and special orders including: ordering procedures, receiving procedures, inputting into point of sale, pricing procedures, display, sales and Physical Inventory.
• Assist in tournament operations with Golf Genius and weekly events including planning, pre-tournament contracts, post- tournament billing, promotion, course set-up, preparation, scoring, prize distribution, and follow up.
• Work with the F&B Management team to create packages for tournaments and banquets.
• Work with Golf Management to develop programs and services that foster a passion for golf, good sportsmanship, and commitment to the Club.
• Assist in planning and budgeting for the golf operations.
• Assist with the administration of applicable staff via recordkeeping, work schedules, etc. in accordance with facility human resource policies.
• Assist in coordinating golf activities with other departments.
• Give group and individual lessons.
• Additional responsibilities may be included.

Golf Shop Operations
o Acts as Administrator for the Golf Shop POS System EZ Suites and EZ Links Tee Time Network, as needed.
o Ensures the proper training of all personnel.
o Cover shifts at the Pro Shop, Starter, and OGS as needed.
o Coordinates activities of the Golf Shop personnel to assist in merchandise sales, tagging and stocking.
o Works with the Pro Shop Clerks to ensure the tee sheet is managed properly.
o Handle and resolve customer complaints or issues as they arise.

Marketing
o Recommend and establish ways to improve golf operations to improve profitability and efficiency of the Golf Operations Division.
o Collaborates with Tour Companies and various Hotels and Resorts in coming up with unique and innovative ways to promote the Club.
o Work closely with COO, Golf Course Superintendent, Corporate Office, & F&B Department.

Merchandising
o Works with the Merchandiser to assure the Golf Shop is well stocked with the appropriate amount of inventory.
o Assists the Merchandiser in the scheduling and processing of the quarterly physical inventory.

Requirements:
Must have at least five (5) years of relevant working experience.
Must have a working knowledge of Golf Genius.
Must have at least 1-3 year(s) of supervisory experience.
Must have a deep understanding of EZ Suites and EZ Links Tee Time Network.
High School Diploma or GED required.

How to apply:
Please send your resume and cover letter to the email provided.

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