Assistant Golf Professional

5 May 2022

Category:
Country: USA
State: Georgia

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Assistant Golf Professional
Resort in Adairsville, Georgia is looking for an Assistant Golf Professional.

Position Overview:
The Assistant Golf Professional is responsible for assisting the Director of Golf with managing and overseeing all elements of the resort golf related activities resulting in an unforgettable golfing experience for members and guests. The Assistant Golf Professional also oversees and is accountable for developing staff and maintaining a golf support operation that consistently delivers superior outside services to the members and guests.

Essential Duties/Tasks/Responsibilities:
• To ensure that guests and members are greeted, checked in and provided services promptly and courteously
• Ensure the proficient operation of the Golf Shop and Tee Times. To ensure that check-in and check-out procedures are strictly adhered to
• To be always readily available to deal with problems or obstacles.
• To ensure that incoming and outgoing telephone calls are handled promptly and courteously.
• To ensure that all Golf areas are always clean and tidy.
• To carry out systematic checks of Golf Shop and Cart areas for maintenance requirements, repairs or refurbishing.
• To ensure cash handling procedures and SOPs are followed.
• Assist with membership events and to promote memberships.
• To order and maintain supplies. To submit reports and purchasing records as required.
• Keep front counter organized and stocked with supplies.
• Assist with merchandise displays, inventory, tagging, and pricing of merchandise and upkeep.
• Support the Director of Golf with events and promotions. Assist with pre-tournament set up, outside tournament set up, scoring and tournament summaries.
• Be knowledgeable with all the duties of the golf shop personnel and assist whenever needed.
• Be responsible for completing incident / accident reports when necessary.
• Assist with supervision of the player service attendants. Trains outside players services staff to perform all tasks required for daily operations.
• Maintains an up to date working knowledge of all resort amenities as well as any special events.
• Answer questions about the resort and promote all resort activities and services.
• Up sells other resort services and amenities to guests.
• Maintain a professional appearance.
• Provide superior, intuitive, and proactive customer service to all Members and Resort guests.
• Responsible for implementing and updating Player services Policies and Procedures, Opening and Closing Checklists, Starting Procedures, Arrival and Departure procedures before and after the round.
• Maintain outside work areas (including but not restricted to cart staging area, parking lot) and cart barn facility (always including club storage) in immaculate condition.
• Responsible for the overseeing daily cleaning and restocking of all golf carts (towels, pencils, sand bottles, scorecards).
• Supervises cart maintenance and is responsible for daily, monthly, and seasonal cleaning routine maintenance of cart fleet including cart detailing, and watering of batteries.
• Responsible for accurate record keeping concerning the maintenance of the cart fleet; working with the Mechanics as well as outside vendors.
• Work as a team with the inside staff, and give feedback with a positive attitude.
• Daily set-up and maintenance of driving range facility including set up of range.
• Other duties as assigned.

Requirements:
Good organization skills and attention to detail.
Excellent communication skills.
Must be able to work flexible hours including weekends and holidays as needed.
High school education required.
Prior hospitality experience preferred.
At least one-year customer service experience preferred.
Knowledge of the game of golf required.
Experience in an upscale private golf club or resort preferred.
Must be either a Class A member in good standing of the PGA or registered as an Associate in the PGM Program.

How to apply:
Please apply via the URL provided.

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