Golf Shop Assistant

13 January 2022

Category:
Country: USA
State: Minnesota

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Golf Shop Assistant
Golf Course in Brainerd, Minnesota is looking for a Golf Shop Assistant.

Position Overview:
The position will assist with the daily golf operations including tee times, reservations, checking in guests, maintaining a well organized golf shop, assisting with tasks from golf professionals, tournaments, and providing other professional services to ensure an exceptional golf experience for all guests.

Duties and Responsibilities:
• Serve all guests with a “Can Do Attitude”.
• Put a smile on your face and in your voice – Let the guest see and hear how glad and prepared you are to help them. This creates a positive first impression of you and our capabilities to meet their needs.
• Ask, “How Can I Help You?” – Communicate your willingness to help them.
• Understand the customer’s request – Your job is to listen to the guest’s situation and find out what they want you to do for them.
• Describe how you CAN help – There isn’t anything worse than hearing someone say, “I can’t do that…. it’s not my job!” There is always some action you can take to help them.
• Say, “Thank You.” – Final impressions are just as important as first impressions. Strive to leave the guest feeling appreciated and pleased they chose to do business with you.
• Provide excellent customer services, professional advice and assistance to all patrons.
• Have enthusiasm when answering phones – They can tell if you’re smiling!
• Reconfirm tee times daily- use the script in the SOP.
• When guests are shopping you should be out on the floor assisting with their needs, folding clothing, etc.
• Ensure guest check-in and fee collection is in coordination with the starter.
• Assist in the receipt, display, inventory, control, promotion and sales of merchandise.
• Be informed on, and promote all club activities and services.
• Assist golf professionals with tournaments and outings.
• Conduct oneself in a professional manner and maintain a professional image at all times.
• Publicity and promotion on the resort knowledgeable in all resort activities and promoting all of it’s facilities.
• Serve all guests with a “Can Do Attitude”.
• Regular and reliable attendance.
• Incorporates safe work practices in job performance.

Requirements:
High school diploma or GED.
Minimum of 2 years working in the golf industry recommended.
PGM Intern position preferred, but not required.

How to apply:
Please apply via the URL provided.

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