Outside Golf Services Staff

7 January 2022

Category:
Country: USA
State: California

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Outside Golf Services Staff
Golf Club in La Quinta, California is looking for an Outside Golf Services Staff.

Position Overview:
Essential Responsibilities:
• Customer Service- Provide the highest level of customer service to Tradition members and their guests with special attention to detail. Go above and beyond to ensure that every club encounter is a memorable experience. Follow up on complaints, questions, and concerns; respond to internal/external customer needs in a friendly, timely and efficient manner.
• Integrity- Represent the club with integrity and professionalism at all times.
• Golf Stock levels- Maintain stock levels associated with golf activities (pencils, ball markers, tees, scorecards, pin sheets, divot tools, waters, paper, spot free water service, etc.)
• Leadership– Maintain a positive, upbeat role, promote and exemplify Tradition’s values and represent departmental objectives and interests to internal and external customers.
• Team Player- Work well with others as a team; build strong work relationships with excellent communication.
• Punctuality –Be on time and ready to work your shift at your scheduled shift time.
• Cart Staging –Golf carts are to be staged in the morning, ready for members to arrive (Clean, stocked with ice, towels, tees, scorecard, pin sheet, sand, wet towels, etc.)
• Personality– Greet all members by name with a warm, familiar greeting to establish rapport. Our members come here to have a fantastic time, try to make every interaction memorable.
• Safety– Attend monthly golf operation safety meetings. Adhere to all federal, state and local laws regarding health, safety and employment.
• Bag Drop –Assist members with their golf bags from their car to our golf carts. If necessary, escort guests to their next destination (locker room, dining room, driving range, etc.)
• Driving Range –Driving range is to be clean and stocked at all times (Including the chipping green and bunkers).
• Work Areas – Keep work areas neat at all times. Members tend to walk through the cart barn, so be sure everything is in order.
• Be Forward-Looking –Prepare for the next day in advance. Have carts, towels, etc. ready to go before you leave.
• Valet –Have a legal driver’s license and be capable of parking a variety of vehicles.
• Caddying –There may be opportunity to caddy for members or guests on occasion, particularly during major golf events.

Requirements:
Hospitality/Service experience required, private Golf Club experience preferred.

Compensation:
$16.50 – $17.50 per hour.

How to apply:
Please send your resume and cover letter to the email provided.

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