Lead Assistant Golf Professional

28 December 2021

Category:
Country: USA
State: Oregon

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Lead Assistant Golf Professional
Golf Course in Bend, Oregon is looking for a Lead Assistant Golf Professional.

Position Overview:
Works closely with the Head Golf Professional and golf shop manager to run all facets of the Golf Shop, including the day to day responsibilities and procedures established in managing tee times, play, answering phones, opening and closing procedures, selling merchandise. Works closely with fellow employees by providing support, leading by example and promoting and nurturing customer relations to enhance the quality of the golf experience.

Duties:
• Facilitate all golf shop counter responsibilities, including all daily procedures related to the golf shop and management of play.
• Responsible for learning all aspects of the point of sale system and automated tee time system (Jonas & EzLinks).
• Complete opening and closing reports, including informational and statistic analysis reports used for financial reporting.
• Help manage the club rental program by actively using the reporting process from inside to outside when rentals are used.
• Assist in assuring good communication between the inside staff and outside services. Works closely with the Assistants to ensure that every member and guests expectations are exceeded through the Golf Shop and play management.
• Assist on all tournament activities when asked and administration of daily, major, corporate and special events through golf shop coverage and other areas as assigned.
• Be knowledgeable of products in the shop and offerings that are available.
• Enhance a customer serve orientated atmosphere that promotes the game of golf and meets the needs of the membership. Anticipating potential problems & opportunities with a problem solving approach.
• Assists the Head Professional, by working closely with other departments and especially the golf course superintendent, food & beverage, and club house staff regarding communications and initiatives required to meet service and operational objectives.
• Works with the Head Professional and Assistants to ensure information is flowing properly between inside and outside operations and that maintenance as well as other departments are kept in the loop.
• Actively seek to learn how to be affective in providing great Customer Service, through knowing position and actively participating in the improvement of processes.
• Practices safe work habits and teach other staff to do the same.
• Able to effectively handle multiple tasks.
• Model a professional, ethical and respectful behavior at all times.
• Understands and performs HR tasks as scheduled in a timely manner.
• Supports and adheres to the Core Values (ie. “The T.R.I.P.”) as defined by the Company.
• Perform other duties as assigned.

Requirements:
Proficient in golf hospitality, Internet technologies and continuing improvement in Microsoft Office products.
Must have some knowledge of the Rules of Golf.

Compensation:
$16.00 – $18.00 per hour.

How to apply:
Please send your resume and cover letter to the email provided.

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