Assistant Golf Professional

15 November 2021

Category:
Country: USA
State: Michigan

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Assistant Golf Professional
Golf Course in Houghton, Michigan is looking for an Assistant Golf Professional.

Position Overview:
Assist with the management and oversight of daily golf operations. All duties of the position shall be performed with a commitment to the highest level of customer service and total satisfaction of all customers.

Duties:
1. Assist with the oversight of daily golf operations, working a variable schedule including early mornings, late evenings, and weekends as needed. Supervise golf operations in the absence of the General Manager.
2. Supervise, schedule, and train club house and outside services employees. Assist with the development of operating procedures and training manuals.
3. Control, manage, measure, and report on the flow and pace of play. Ensure patron check in and fee collection in coordination with the starter.
4. Provide excellent customer service and assistance to all customers.
5. Lead the coordination of all golf leagues including scheduling, scoring, communications, and celebrations.
6. Conduct, schedule, and develop instructional programs using PGA tools and resources focused on player development. Meet the needs of a varied clientele. Maintain teaching aids and equipment inventory in excellent condition.
7. Assist with events, tournaments, and outings including planning, pre-tournament contracts, post-tournament billing, promotion, course set-up, preparation, scoring, prize distribution and follow-up.
8. Coordinate US Golf Association handicap system.
9. Provide club repair and club fitting services and equipment sales.
10. Assist with all merchandising duties including sales, inventory, pricing and displays.
11. Play golf with a variety of customers in competitive and non-competitive situations.
12. Assist in planning and budgeting for golf operations.
13. Commit to learning about continuous improvement strategies and applying them to everyday work. Actively engage in University continuous improvement initiatives.
14. Apply safety-related knowledge, skills, and practices to everyday work.

Requirements:
Associates Degree in Business or related field or equivalent experience.
Member of the Professional Golfers Association or registered in the program.
2 years experience working in the golf industry.
Experience teaching golf.
Experience directing golf tournament operations.

Desirable Education and/or Experience:
Bachelor’s degree in Business, Golf Management, or related field.
PGA Class A Professional.
Experience with Fore Up Golf POS Software.
Experience using lean practices and continuous improvement tools.
Certified Coach in the U.S. Kids curriculum.
Established history of providing excellent customer service.
Excellent interpersonal, customer service, and written/oral communication skills.
Demonstrated knowledge of and adherence to all applicable OSHA standards.

Demonstrated ability to:
Work independently.
Work with accuracy and attention to detail.
Professionally handle high stress situations.
Work independently and take initiative to solve problems.
Use judgment when dealing with confidential information.
Work effectively with frequent interruptions. Teach and train others.
Work irregular hours, including evenings, weekends, and holidays.
Demonstrated ability to communicate effectively across cultural boundaries and work harmoniously with diverse groups of students, faculty, and staff.
Demonstrated commitment to contribute to a safe work environment.

How to apply:
Please apply via the URL provided.

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