Outside Golf Operations Manager

12 November 2021

Category:
Country: USA
State: Indiana

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Outside Golf Operations Manager
Golf Club in Fort Wayne, Indiana is looking for an Outside Golf Operations Manager.

Position Overview:
The Outside Operations Manager assists the Head Golf Professional, Lead Assistant and Assistant Professional in the management of day-to-day golf operations of the facility. The position is responsible to supervise and manage the total outside golf operations. All duties of the position shall be performed with a commitment to the highest level of customer service and total satisfaction of the members and guest.

Specific areas of responsibility:
• Manage Outside Services – Schedule all staff hours for the outside operations staff.
• Assist in management of Tournaments/Outings.
• Work with the Golf Professional Staff in prep for all tournaments.
• Schedule golf cart repair with the correct vendors.

Specific Responsibilities – include but are not limited to:
• Manage Outside Operations service staff to ensure the highest quality of customer service is achieved.
• Manage administration of applicable staff via recordkeeping, work schedules, etc. in accordance with facility human resource policies.
• Manage golf car operation, practice facility, and club storage service.
• Manage the planning and budgeting for the outside golf operations including labor, supplies, tees, balls, etc.
• Manage Bag Room Club Storage master list and billing.
• Manage Painting & Marking Golf Course including Drop Zones.
• Manage Golf Shop Operations Radios.
• Assist with all opening and closing procedures.
• Assist in managing facility tournament operations including weekly events.
• Assist in tournament operations and weekly events including planning, pre-tournament prep.
• Play golf with members in competitive and non-competitive situations.
• Conduct oneself in a professional manner and maintain a professional image at all times.
• Assist in coordinating golf activities with other departments.

Requirements:
Outside Operations employment three years.
Attain Equipment Certifications for vendors carried.
Fundamental knowledge of the game of golf, rules of golf, golf facility operations and tournament operations.
Fundamental supervisory practices and principles.
Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees.
Strong organizational, planning and prioritization skills.
Self-motivated with desire to promote and market.
Service and customer focused attitude.
Experienced in written and oral business communications.
Remain up-to-date on customer relationship management tactics and strategies.
Experienced computer user including; Microsoft Word and Excel.
Proficient in other applications, i.e. email, texting, Golf Genius tournament software, Jonas software & App.
Maintain and promote a positive professional image within the community.
Attend conferences, workshops, meetings, and trade shows to keep abreast of marketing and business trends.

How to apply:
Please send your resume and cover letter to the email provided.

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