Assistant Golf Professional

11 November 2021

Category:
Country: USA
State: California

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Assistant Golf Professional
Golf club in La Habra Heights, California is looking for an Assistant Golf Professional.

Position Overview:
Under the direction of the Head Golf Professional, to work in the golf shop providing excellent customer service at all times, giving advice and selling products and services, taking responsibility for the golf shop being tidy and professionally presented at all times, proactively promoting and merchandising the stock, stock control and where required, assisting with the ordering of stock and services. Organize and deliver coaching for individuals and groups, assist in organizing and running competitions, perform club fitting, and manage outside services.

Key responsibilities:
Operations
• To carry out opening and closing procedures following standard operative expectations for POS reconciliation, site security, etc.
• To welcome members and guests, collect fees, and process charges in line with club expectations, including shop purchases and guest fees.
• To be a good steward assuring guests are welcomed according to their member expectations including the name on guest locker, introduction to the facility, etc.
• To assist in organizing and running tournaments, and other events, to help make them a success, in line with club expectations.
• To organize and control play ensuring that members and guests receive the best service and enjoyment during their day.
• To perform custom club fitting to the standard required to generate maximum member satisfaction.
• To organize and control the practice facilities ensuring that members and guests are able to practice according to the expectations laid down by the Head Golf Professional (See SOP’s).

Retailing
• To supervise the daily operation of the golf shop under the direction of the Head Professional.
• To offer specialist advice using product knowledge, recommend products and services to meet member and guest requirements.
• To ensure that the golf shop is clean, orderly, well-stocked and professionally presented at all times.
• To assist in organizing promotions to stimulate golf shop sales.
• To follow all established shop procedures, including those for payment processing, handling, member complaints, opening and closing, Health and Safety, Security, etc.

People
• To act as an onsite supervisor when the Head Professional is not on duty.
• To allocate duties for golf shop staff when acting as shift supervisor.
• To promote positive member and guest relations, supporting staff as needed.
• Under the guidance of the Head Professional, to provide orientation and induction training for new staff.
• To establish and maintain effective working relationships with other employees, Club officials, members, guests and visitors.

Essential Responsibilities:
• Manage Daily Operations.
• Tournament Operations.
• S.O.P Training.
• Merchandising & Inventory Management.

Requirements:
Our top candidates will have private club experience.

Compensation:
$20.00 – $30.00 per hour.

How to apply:
Please send your resume and cover letter to the email provided.

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