Golf Shop Assistant

3 September 2021

Category:
Country: USA
State: California

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Golf Shop Assistant
Golf Course in Simi Valley, California is looking for a Golf Shop Assistant.

Position Overview:
Under the supervision of the Golf Course Manager and Head Pro, this position creates an excellent golfing experience for golfers and guests by the initial impression guests have of the golf course(s) from clubhouse appearance, cart and driving range maintenance and basic customer service, to speed and accuracy of transactions, assistance with purchases and overall enjoyment of the facility. This position also provides supervision to the golf shop and outside service staff along with golf instruction through individual and group settings.

The duties and responsibilities of this position include, but are not limited to:
• Promptly and professionally acknowledge, greet and thank all guests to the facilities. Provide customer service, and set the example for other employees.
• Coordinate with Head Pro on all aspects of event preparation to ensure professional execution of golf tournaments, men’s and women’s clubs and golf leagues
• Maintaining a clean and safe environment for guests as they arrive to the course. Welcoming guests as they enter the clubhouse. Keeping the golf shop neat and organized, including dusting, vacuuming, organizing and rotating inventory and stock. Monitoring bag drop if/when established
• Answering phone calls in a timely and professional manner, and providing accurate and appropriate information. Accepting and processing payments for golf, merchandise and range balls, as well as special event payments. Reserving tee times for guests who contact the course in person or by phone, as well as adjusting reservations as requested or required.
• Monitor pace of play and react to pace of play issues to assure no more than 4.5 hour pace of play.
• Monitor cart/range attendant activities and performance. Ensure attendants are actively engaged in their assignments and assign additional tasks as necessary.
• Implement and support all District policies, procedures and programs as requested by management.

Requirements:
Graduation from high school or equivalent required.
Four-year college degree preferred.
Requires 1-2 years’ experience teaching the game of golf; 1-2 years’ experience in a supervisor/management role.
Member or Associate of the PGA of America strongly preferred.
Excellent customer service orientation and a focus on customer satisfaction required.
Basic math and office skills required.
Ability to read and understand written instructions, with strong command of English – both written and oral.
Must exhibit attention to detail and focus on cleanliness; use good judgment in carrying out written or oral instructions.
Experience with cash and credit card transactions and very good/excellent computer skills.
Energetic personality with very good telephone manners.
Must possess a valid California driver’s license and demonstrate a good driving record.

Compensation:
$16.45 – $17.67 per hour.

How to apply:
Please send your resume and cover letter to the email provided.

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