Golf Shop Assistant

20 August 2021

Category:
Country: USA
State: California

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Golf Shop Assistant
Golf course in Anaheim, California is looking for a Golf Shop Assistant.

Position Overview:
Serves members and guests by providing customer service in the pro shop.

Essential Duties and Responsibilities include the following:
• Checks members or guests in, utilizing the Point of Sale (POS) system, for processing purchases, credit card transactions, answering the telephone, and managing the reservation system in accordance with American Golf standards.
• Utilizes tee sheet demand management and demand generation strategies such as opening on time, implementing a double tee system, paring short groups, booking from the outside in, rebooking players, credit card guarantees, optimum booking, holding back short groups, and a guest replay strategy.
• Maintains the pro shop environment by keeping the shop neat and orderly: straightening and stocking merchandise.
• Assists Merchandiser with display of new merchandise (steam, ticket, fold, display).
• Vacuums the shop each day and as needed.
• Follows corporate guidelines for opening and closing duties, including cash handling responsibilities; tallying tee sheet at end of day.

Additional Responsibilities:
• Maintains a professional and service-oriented environment in the pro shop by utilizing excellent interpersonal and customer service skills, organizational skills and the ability to multi-task in a fast-paced environment.
• Ensures service continuity in the pro shop by maintaining a flexible work schedule.
• Implements and supports all American Golf initiatives and programs as requested by management.
• Other duties may be assigned by management.

Requirements:
Basic math skills, the ability to write and communicate clearly required.
Experience handling customer service issues, cash and credit card transactions.
Positive enthusiastic demeanor.
Excellent customer service orientation and a focus on customer satisfaction is required.

How to apply:
Please apply via the URL provided.

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