Assistant Golf Professional

20 July 2021

Category:
Country: USA
State: Hawaii

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Assistant Golf Professional
Golf course in Kahului, Hawaii is looking for an Assistant Golf Professional.

Position Overview:
To achieve sales targets through excellence in customer service, to promote and organize tournaments, to enhance the customer experience through the timely upkeep of the facilities, and to support other staff by improving employee safety and increasing communication.

Essential Responsibilities:
1. Acts as onsite supervisor in the absence of the Director of Golf.
2. Leads the departments in allocating duties, training staff, and assisting with the preparation of shift schedules.
3. Establishes effective working relationships with employees, Lessees, and guests.
4. Assists management in formulating administrative and operational policies and procedures.
5. Implements administrative policies and procedures to assure excellence in customer service, employee safety, and PCI compliance.
6. Works in the various departments to maintain operational and product knowledge.
7. Manages daily maintenance and repairs of all physical facilities associated with the golf course.
8. Works closely with the Director of Golf to provide advice, budgets and recommendations to protect and secure the assets of the golf course. Directly coordinates facilities repairs staff.
9. Assists the Director of Golf in developing/implementing long-range and annual plans, operating reports, and budgets.
10. Monitors the budget and directs taking corrective action as necessary to assure that budget goals are attained.
11. Prepares Requests for Proposals and coordinates the bid process for maintenance and repair projects.
12. Orders and coordinates delivery all small equipment and accessories such as water coolers, flags, ball baskets, etc.
13. Coordinates on-going facility inspections and monitors safety conditions and employees’ conformance with safety procedures
14. Coordinates the facilities repair staff and marshal and assists guest services and pro shop duties with daily duties.
15. Prepares and maintains Group Bookings for at least one year out. Answers calls for advance bookings, group reservations and calls that are referred from Pro Shop regarding miscellaneous questions and policies and procedures guidance.
16. Handles all correspondence with wholesalers, keeping them apprised of new rates, specials, contracts. Corresponds via telephone, fax and e-mails to customers requesting information, tee times, directions, group bookings.
17. Prepares Golf Group Forecast monthly for Director of Golf.
18. Works closely with sales & marketing in ad placements, verbiage, and promotions to stimulate golf sales.
19. Mitigates customer complaints with established customer procedures.
20. Assists with organizing and promoting junior golf.

Compensation:
$16.00 per hour.

How to apply:
Please send your resume and cover letter to the email provided.

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