Head Golf Professional

7 January 2021

Category:
Country: USA
State: South Carolina

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Head Golf Professional
Golf Club in Lancaster, South Carolina is looking for a Head Golf Professional.

Position Overview:
Essential Responsibilities:

Purpose
• Professionally deliver and development all aspects of Golf Service Operations and ensure that all expectations are met or exceeded. To ensure that all golf operations personnel are properly trained in congruence. The Competence (Skills/Knowledge) and Culture (Attitudes/Habits) of each employee is the direct responsibility of the Head Golf Professional.

Reporting
• The Head Golf Professional will partner with the General Manager, Golf Course Superintendent and the Food and Beverage manager to provide a leading quality golf experience to players of all ages and abilities by enhancing their enjoyment of the great game of golf. The position reports directly to the General Manager.

Management of Staff
• Staffing, scheduling and training inside and outside services, ensuring that there is enough staff available to meet operational needs.
• Enforces the club’s rules and regulations without prejudice and ensures that the Golf Pro Shop Staff is familiar with club rules, policies, and enforces them.
• Manage and monitor all staff members to ensure that customers receive the standards of conduct, appearance, advice and service expected.
• Support all facility operations, including Pro Shop, Outside Services, by ensuring that staff members have the all items, tools, and support necessary to be successful in their role.
• Maintain a clean and safe working environment that ensures health and safety procedures comply with current legislation and standards.
• Develop a cohesive team environment that creates a positive Culture (Attitudes & Habits) and a high level of Competence (Skills & Knowledge) throughout departments.
• Assures that enough golf cars are available and ready for play

Player Development
• To encompass all aspects of growing the game of golf.
• Develop activities and design programs that attract and retain golfers.
• Develop teaching programs aimed at golfers of all abilities, age, and gender.
Tournament Operations
• Supervise the planning, promotion, and execution of all club-based and outside golf tournaments
• Develop contracts for each event and ensure tee sheets are blocked accordingly.
• Create all collateral for event – Pairings sheets, Scorecards, Proximity Markers, Cart Signs, Rules Sheets, Scoring, etc.
• Collect all fees associated with events.

Golf Shop Operations
• Controls and maintain an adequate inventory of golf merchandise for retail sales.
• Receive merchandise and enter inventory into POS system.
• Price, display, and monitor inventory.
• Monthly inventory.

Maintain
• Clubhouse.
• Parking Lot.
• Golf Carts.
• Range.

Financial
• Manage cash drawers and ensure all daily reporting is accurate.
• Assist GM in the development of annual budget, monitor performance, and adjust accordingly to meet budgetary goals.
• Collaborate with GM and accounting department to ensure accurate recording of all receivables and payables.
• Report number of rounds, gross revenue, and income breakdown weekly.
• Support HR (Payroll) with accurate processing of weekly employee timecards
• Report physical inventory, sales reports, and variance reports monthly.

Results/Accountability:
Staff
• Compliance with Policies and Procedures.
• Encirclement Mission Statement.

Operations
• Manage Tee Sheets to ensure maximum play and monitor pace of play.
• Professional Appearance of Clubhouse, Parking Lot, Golf Carts and Range
• Growth of net revenue, as measured by comparison to previous year calendar
• Ensure safe environment for team members and customers.

Relations
• Establish and maintain synergy with grounds maintenance personnel.
• High customer satisfaction – measured by third party rating systems.
• Awareness of amenity value to community and guests.

Inspections/Evaluations
• Meet regularly with GM and Golf Superintendent to review course conditions and make recommendations on areas of improvement.
• Embrace weekly inspections that evaluate responsibilities and operational standards.
• Expect action plans associated with deficiencies found during Inspections.

Requirements:
Management experience required, but experience as a Head Golf Professional is not required.

How to apply:
Please send your resume and cover letter to the email provided.

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