Director of Golf

17 November 2020

Category:
Country: USA
State: Massachusetts

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Director of Golf
Golf Club in Devens, Massachusetts is looking for a Director of Golf.

Position Overview:
He or she has overall responsibility for the management of all operations. The GM reports to the Management Committee of the owning partnership and will have frequent contact with two members of the Management Committee, including monthly Management Committee meetings.

Position Description:
• Responsible for the overall day-to-day operations and financial performance of the club.
• Report directly to the Management Committee with frequent contact with two Members of the Management Committee of the partnership.
• Work closely with ownership’s Management Committee to develop plans and strategies to improve the operations and financial performance of the business.
• Responsible for all financial reporting and personnel matters.
• Be personally accountable for all aspects of the The club business, including all of its functional departments.
• Develop operational budgets and business plans, implement and monitor the effectiveness of policies and procedures necessary to manage the business.
• Work closely with all staff at all levels to achieve the overall objectives of the business.
• Lead and supervise management and staff for quality and productivity, creating an environment where employees are involved and enthusiastic, with open communications and respect for themselves, customers, community members, owners and the property.
• Set the tone for maintaining Club’s reputation for outstanding friendliness, service and golf course conditions.
• Strictly adhere to all employment laws including those related to hiring, workplace conduct and termination situations.
• Communicate fully, honestly and openly with ownership.
• Make The club a leader in adapting to changing requirements of the daily fee golf customer and in the areas of marketing through social media and other electronic formats.
• Review daily, monthly and annual financial reporting for all aspects of the operation and maintain and control of operational costs within approved budget guidelines.
• Provide oversight and direction for the operation of the business which includes but is not limited to Golf Operations, Golf shop, Golf Course Maintenance, Food and Beverage and Outings.
• Supervise, as required, key capital projects and equipment purchases.
• Establish and execute instruction and training of the team to develop an effective and efficient operating environment.
• Monitor the overall customer experience by maintaining an open-door policy and direct communications with customers and having a hands-on approach to managing the business.
o Lead staff meetings with all direct reports no less frequently than weekly and with larger employee groups as needed.
o Represent The club to the golfing public as well as area businesses, local government and professional organizations.
o Treat all our constituents (customers, staff, community members and owners) with dignity and respect.
o Handle other duties that will arise from time to time and any tasks resulting from changing circumstances.

Requirements:
Consistent track record of employment in positions of increasing responsibility.
Understanding of the daily fee golf business including expertise in seasonal golf businesses (Golf Operations, Golf Course Maintenance, Golf Shop, Golf Outings) with at least Food and Beverage exposure, if not actual F&B management experience.
Degree in business, hospitality or related field strongly preferred.
Demonstrated ability to develop and control a significant annual operating budget and maintain accurate financial and administrative records.
Advanced computer skills (Word, Excel, PowerPoint, business accounting and POS, etc.) required for communications, financial reporting and control of operation.
Able to deliver a consistently high-quality standard of service, with emphasis on continued improvement.
Strong knowledge and experience in recruiting, hiring, supervision, training and development of management and staff.
Knowledge of and commitment to strictly adhere to all employment laws including those related to hiring, workplace conduct and environment and termination situations.
Strong oral and written communication skills.
PGA certification.
Active participation in professional associations that offer tangible benchmarking opportunities, translating into the adoption of innovative programs.
Able to work independently and be a self-starting person.

Compensation:
$90,000.00 – $105,000.00 per year.

How to apply:
Please send your resume and cover letter to the email provided.

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