Golf Cart Attendant

11 November 2020

Category:
Country: USA
State: Tennessee

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Golf Cart Attendant
Golf course in Spring Hill, Tennessee is looking for a Golf Cart Attendant.

Position Overview:
The Cart and Range Attendant position manages the cart staging area, bag drop, and driving range activities. This position reports to the club’s Head Golf Professional.

The Cart and Range Attendant’s overarching responsibility is to provide exemplary customer service. This is the top priority over all others.

Operations:
• Learns thoroughly the policies and procedures in the operations manual.
• Ensures the cart staging area, driving range, and cart storage area presentation and appearance is always clean, pleasing to the eye, and impeccable in its presentation, following the guidelines as set forth and measured in the Bobby Jones Links Operational Audit.
• Attends a monthly golf staff meeting that covers training, customer service, and progress since the prior month.
• Ensures all members and guests receive the highest level of service.
• Follows and implements the management directives, programs, and policies sent to the club by Bobby Jones Links.
• Touring the cart staging area, bag drop, and driving range several times an hour to ensure it is operating according to Bobby Jones Links standards.
• Arrives to work in uniform with name tag on. Look and act professional.
• Keep the golf carts organized and clean with pencils, scorecards, tees, etc.
• Greet guests with a smile and direct them to the golf shop.
• Ensure the driving range has enough golf balls and is clean and orderly.
• Anticipates the guests needs.
• Assists in the driving range set-up of junior golf clinics.
• Assists the Head Golf Professional with the cart staging during all tournament operations.

Human Resources:
• Assists in the training all cart and range attendant personnel.
• Makes certain to read the Bobby Jones Associate Handbook and signs an acknowledgement that they did.
• Makes certain to view the Bobby Jones Links’ orientation and customer service video and take the corresponding tests within 14 days of hiring.

Requirements:
The ability to work toward a common goal.
The ability to provide exemplary member and customer service.
The ability to get along with people.
The ability to proficiently use Excel, Word, and club point of sales systems.
Must have a thorough working knowledge of the club’s golf operation.
The ability and endurance that the club business requires.
Must have significant customer service experience.

How to apply:
Please apply via the URL provided.

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