Outside Golf Operations Supervisor

9 September 2020

Category:
Country: USA
State: Kentucky

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Outside Golf Operations Supervisor
Golf Club in Louisville, Kentucky is looking for an Outside Golf Operations Supervisor.

Position Overview:
The Outside Operations Supervisor is responsible for the daily activities of the Outside Operations staff, including supervision and training of staff to perform all the tasks associated with maintaining a high impact department, which requires recognizing golfers’ needs to maximize the golfing experience through friendly, quick, efficient service to all members and guests. Welcome all members and guests to the club, anticipate, and assist in their daily needs. Spread hospitality and goodwill among all members, guests, and fellow staff and ensure staff is doing the same. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring and training employee; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Essential Responsibilities:
• Communicates and coordinates the operation based on the daily activity levels, events, and special programs.
• Plan, schedule and monitor the daily operations, including responsibility for coordinating and assigning work, schedules leaves, and ensures adequate staffing for meeting departmental goals.
• Monitor staff hours and obtains daily labor reports for the purpose of managing labor budgets and proper use of time clock.
• Train, motivate, and supervise staff capable of performing the tasks associated with maintaining a high level of member and guest satisfaction.
• Monitor tee sheet consistently during the day.
• Build relationships and communicate with outside operations vendors.
• Manage club storage.
• Monitor and manage inventory levels of outside operations supplies, range equipment (Training aids, stands, baskets, etc.) and caddie check bags.
• Work with Golf Operations to ensure all rental clubs are accounted for and tracked.
• Manage Golf Cart Weekly and Seasonal Maintenance staff as well as communicate with rental companies.
• Assist with preparation, development and management of the operating budget.
• Train staff on safety as staff safety is the number one priority.
• Conduct regular staff evaluations and documentation of performance level. No less than every 6 months.
• Assist with starting and guest services when required.
• Assist with tournament operations program as needed. Ensure outside operations staff understands tournament formats and schedules.
• Observe and assist caddie program as needed.

Requirements:
Two years prior experience or training as an Outside Operations Staff member.
Prior team management experience preferred.
Valid driver’s license.

How to apply:
Please send your resume and cover letter to the email provided.

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