Full-time Golf Shop Supervisor

22 June 2020

Category:
Country: USA
State: Kansas

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Full-time Golf Shop Supervisor
Resort in Mayetta, Kansas is looking for a Full-time Golf Shop Supervisor.

Position Overview:
Administer, oversee and effectively coordinate the overall activities of the RV Park and Gift Shop operations. Supervise and train Gift Shop and RV Park Attendants while providing excellent ignite service to all customers.

Responsibilities:
• Supervises the day-to-day operation of the Gift Shop and RV Park in accordance with established policies and procedures.
• Establishes and administer training programs and policies and procedures within the Gift Shop and RV Park.
• Maintains established cost and quality standards.
• Ensures team is meeting guest satisfaction goals while adhering to established business plans.
• Assists with the development of the departmental budget.
• Monitors monthly profit and loss statements, completes analysis and reporting as requested.
• Completes Team Member reviews, participates in Team Member development and coaching per established policies and procedures.
• Establishes and maintains rapport cross departmentally.
• Remains current on business trends and local activities.
• Responsible for scheduling Gift Shop/RV Park Attendants to cover all operating hours of the Gift Shop and RV Park.
• Maintains and instructs assigned personnel as to safety policies and procedures and follows up to ensure hazards are eliminated.
• Acts immediately on all customer comments, concerns or questions to ensure that 100% IGNITE satisfaction is obtained.
• Trains staff on the efficient use of applicable computer systems.
• Utilizes the ROS2006 system to book and check RV park patrons in and out.
• Coordinates Gift Shop inventory and RV Park supplies with the purchasing department, and ensures adequate quantity of products and supplies at all times in order to maximize the service satisfaction.
• Provides leadership and functions as RV Park or Gift Shop Attendant as needed
• Adheres to regulatory, departmental, and company policies in an ethical manner and encourages others to do the same.
• Performs other duties as assigned.

Requirements:
High school diploma or equivalent.
Two years cash handling or retail experience.
Two years of previous casino experience.
Previous computer and cash handling experience.
Must be able to read, write, speak, and understand English, bi-lingual a plus.
A record of satisfactory performance and reliability in all prior and current employment.

Preferred:
Two years of college.
10-key, Agilysys, Microsoft Office and standard office equipment experience.
Prefer previous sales experience.
Prefer experience in the areas of RV, retail, and/or marketing.

Compensation:
$34,000.00 – $60,500.00 per year.

How to apply:
Please send your resume and cover letter to the email provided.

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