Assistant Golf Professional

23 March 2020

Category:
Country: USA
State: California

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Assistant Golf Professional
Golf course in Tarzana, California is looking for an Assistant Golf Professional.

Position Overview:
Duties:
• Responsible for promoting the game of golf and the club while providing the Three Steps of Service to the Members and guests of the club. Responsible for providing quality service, overseeing and assisting with the golf shop operations and participating in driving revenue and programming efforts.
• Efficient and friendly customer service throughout the pro shop, checking in golfers, accurately ringing up charges at the register and properly checking in all golfers prior to play. This also includes proper cash handling procedures as well as making sure that all standards of operations are being met.
• Maintain control of the tee sheet, including walkups and pairings. Collect all guest, cart and other fees.
• Respond to inquiries and make tee-times for Members and guests both in person and on the phone. Converse with members and guests in a friendly manner. Focus your attention on members and guests needs and remain calm, professional and courteous at all times, even when under pressure.
• Organize and promote all Club Tournaments and other special events/functions at the club.
• Provide professional instruction for member/guests as requested according to ClubCorp and PGA Standards.
• Oversee all aspects of outside golf operations and staff to assure proper performance while following all daily procedures and policies (ie staging area, range, golf cart storage, etc.) including marshal/starters and golf shop attendants.
• Promote the game of golf and promote the club while maintaining a high level of professionalism and service.
• Develop relationships with Members by participating in events and one on one, including playing golf, as approved by management.
• Responsible for inventory controls, checking-in merchandise in accordance with procedures, organization of storage and display areas. Keep up inventory levels of constantly stocked items (ie. shirts, socks, gloves, hats, balls, etc.). Follow up on all special orders making sure customers are aware of the receipt of their orders in accordance with established procedures. Perform close of business functions following guidelines and procedures established by the club.
• Perform close of business functions following guidelines and procedures established by the club.
• Notify supervisor of member/guest complaints at the time they occur. Rectify, practicing service recover, any complaints as soon as possible.

Requirements:
PGA Associate – Level 1.

Compensation:
$16.00 per hour.

How to apply:
Please send your resume and cover letter to the email provided.

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