Assistant Golf Professional

13 March 2020

Category:
Country: USA
State: Wisconsin

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Assistant Golf Professional
Public golf course in Madison, Wisconsin is looking for an Assistant Golf Professional.

Position Overview:
You will become the face of our golf courses. Our Assistant Professionals will learn the business of golf management inside and out while serving the highest volume of golfers in our area. This position handles the day-to-day clubhouse operations at the City’s public golf courses including managing, training and scheduling staff to maximize efficiency and customer experiences in the areas of food and beverage service, point of sale transactions and outdoor operations. Additionally, this position will be expected to resolve customer service issues, assure quality control expectations are met daily, manage communications with maintenance staff, assure cleanliness and readiness of the clubhouse and related facilities and amenities, and assure accurate daily counts and reports are performed especially as it relates to inventory control, point of sale reports etc. As directed, this position will provide lessons and junior programs. Reporting directly to the Clubhouse Operations Supervisor / PGA Pro, this position will both provide direction to and work alongside attendant staff to accomplish the needed outcomes.

Essential Responsibilities:
• Oversee day to day clubhouse operations. Train attendant staff in corresponding areas of responsibility. Schedule attendants appropriately based on facility usage.
• Oversee concession, golf cart, driving range and merchandise operations.
• Track inventory, run necessary reports accurately as directed by Clubhouse Operations Supervisor.
• Handle point of sale transactions. Assure daily reports on inventory, sales receipts etc are accurate.
• Assure availability of carts in good working order to meet customer demand. Ensure driving range is picked up and in order.
• Open and close facilities. In the case of inclement weather, take appropriate actions to ensure the safety of course patrons and employees.
• Provide support for Junior programs, lessons, tournaments, leagues and other events.
• Provide lessons as assigned by Class A PGA Golf Pro. Schedule Junior Programs.
• Support programs, outings and tournaments through clubhouse and course set up, handling special needs, properly staffing and providing for excellent customer experiences.
• Communicate with maintenance staff on weather and maintenance issues.
• Performs related work as required.

Requirements:
Two (2) years work experience in food and beverage and customer service in a golf course clubhouse setting.
An Associate’s Degree in Golf, Recreation, or Hospitality Management or related field may be substituted for one year of experience.
A Bachelor’s degree in Golf, Recreation, or Hospitality Management or related field or PGA Class A certification may be substituted for two (2) years experience.

If an applicant does not possess the experience listed above, HR will review the application materials to determine if the applicant possesses the following equivalent experience:

Two years experience in applying the following: – Standard techniques of playing and teaching golf, rules of golf, and etiquette. – Use of computers and computer software applicable to duties of the position such as data management, Rectrac / scheduling and registration software.

Familiarity with the following: Golf-related concessions, equipment and merchandising.

Compensation:
$17.49 per hour.

How to apply:
Please send your resume and cover letter to the email provided.

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