Assistant Golf Professional

30 September 2019

Country: USA
State: Delaware

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Assistant Golf Professional
Golf facility in Wilmington, Delaware is looking for an Assistant Golf Professional.

Position Overview:
The Assistant Golf Professional assists the Head Golf Professional in the management of day-to-day golf operations of the facility. The position is responsible to supervise and manage the Golf Shop / Merchandise Operation in the absence of the Head Golf Professional or Director of Golf. All duties of the position shall be performed with a commitment to the highest level of customer service and total satisfaction of all customers. Plans, purchases, coordinates and merchandises inventory of golf products offered for sale. Tracks, documents, manages and promotes golf product sales and implements inventory control. Maximize sales and profitability through the development and implementation of strategies, analysis and appropriate reaction to sales trends.

Specific Responsibilities – include but are not limited to:
• Assist with golfer check-in and fee collection; control and manage play.
• Assist with all opening and closing procedures.
• Assist in managing facility tournament operations including weekly events.
• Assist in tournament operations and weekly events including planning, pre-tournament contracts, post- tournament billing, promotion, course set-up, preparation, scoring, prize distribution, and follow up.
• Conduct individual lessons and group clinics.
• Assist with men’s, women’s, and junior golf events and programs.
• Assist in Player Development programs using PGA tools and resources.
• Assist with management of outside service staff to ensure the highest quality of customer service is achieved.
• Assist in managing golf car operation, practice facility, and club storage service (as applicable).
• Provide club repair and club fitting services to customers.
• Directly responsible for timely and consistently maintaining the club’s USGA Handicap System.
• Assist in the inventory control of hard goods, soft goods, and special orders including ordering procedures, receiving procedures, inputting into point of sale, pricing procedures, display, and sales.
• Play golf with a variety of customers in competitive and non-competitive situations.
• Assist in planning and budgeting for the golf operations.
• Always conduct oneself in a professional manner and maintain a professional image.
• Assist with the administration of applicable staff via recordkeeping, work schedules, etc. in accordance with facility human resource policies.
• Assist in coordinating golf activities with other departments.
• Performs other related duties as assigned by management.
• Oversees golf merchandising concession to achieve its established mission within the golf operation.
• Oversees development of buying plans and all golf merchandise related purchasing.
• Presents a diverse and desirable array of golf equipment, apparel, and accessories in line with customer demands.
• Maintains levels of product appropriate for the season and level of traffic through golf shop.
• Maintains appropriate mix and levels of regular stock and seasonal products, within budgetary guidelines, while maintaining cost of goods sold percentage
• Purchases supplies, fixtures, staff uniforms, and fitting systems to provide conducive sales environment and promote sales.
• Maximizes financial performance by developing open-to-buy plans within budgetary and cash flow guidelines.
• Develops and executes general and seasonal merchandise plans, visual presentation guidelines and pricing strategies.
• Maintains an attractive and orderly appearance in and around the golf shop.
• Maintains product documentation from purchase to sale; including purchase orders, receiving records, invoice validation/payment, inventory records and special-order records to document merchandise history.
• Conducts accurate and timely physical inventory counts.
• Assists in the development of necessary systems utilizing POS to safeguard inventories and cash.
• Monitors safeguarding of inventory and assets to reduce loss from theft, pilferage, defective/damaged goods return and markdowns.
• Ensures customer database includes and tracks important dates, spending, sizes, preferences.
• Establishes sales and inventory recordkeeping policies and procedures, provides training and ensures compliance by staff.
• Trains, motivates and develops golf shop sales staff to ensure effective sales and service performance and techniques and product knowledge.
• Develops short- and long-range sales marketing plans supporting departmental goals, directions, and priorities.
• Develops strategies to ensure customer satisfaction and maximize business performance and profitability.
• Manages vendor performance to maximize profitability and achieve financial objectives.
• Maintains collaborative partnerships and negotiate effectively with vendors.
• Establishes pricing structures for all inventory and special-order items in consideration of competitive prices and generally accepted profit margins. Keeps abreast of industry and competition pricing structures to set prices for maximizing sales potential.
• Markets merchandise by studying advertising, sales promotion and display plans; analyzing operating and financial statements for profitability ratios.
• Analyzes sales and studies trends to determine additional needed sales promotions, markdowns and clearance sales.
• Attends approved merchandise buying shows and conferences within the limits of the budget.
• Works with other department heads on approved staff uniforms; including pricing, buying and distribution to employees.
• Establishes and/or ensures employee purchase policies are adhered to including accurate accounting of employee purchases.

Experienced in Sales Management, Inventory Management, Pro shop Operations, Adult and Junior Golf Instruction, overall Golf Operatons, Excell/Word, POS Operation.
Bachelor’s Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience.
Computer skills required: Accounting Software; Contract Management Systems; Development Software; Human Resource Systems; Inventory Software; Microsoft Office Suite; Payroll Systems; Project Management Software)
Maintain PGA of America membership in good standing in an active classification.
Actively pursue PGA membership (if a PGA Apprentice) in a timely manner through the PGA Professional Golf Management (PGA PGM) program.
Fundamental knowledge of the game of golf, rules of golf, golf facility operations and tournament operations.
Fundamental supervisory practices and principles.
Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees.
Strong organizational, planning and prioritization skills.
Self-motivated with desire to promote and market.
Service and customer focused attitude.
Experienced in written and oral business communications.
Remain up to date on customer relationship management tactics and strategies.
Utilize the resources of PGA player development programs such as Get Golf Ready, PGA Sports Academy, Tee it Forward and others.
Experienced computer user including; Microsoft Word and Excel. Proficient in other applications, i.e. email, internet, tournament and database.
Maintain and promote a positive professional image within the community.
Attend conferences, workshops, meetings, and trade shows to keep abreast of marketing and business trends.
Maintain a credible golf game and remain current on teaching innovations.

$40,000.00 per year.

How to apply:
Please send your resume and cover letter to the email provided.

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