Part-time Golf Shop Team Member

13 August 2019

Category:
Country: USA
State: California

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Part-time Golf Shop Team Member
Golf Ranch in Laguna Beach, California is looking for a Part-time Golf Shop Team Member.

Position Overview:
Greet guests and assist with tee times, retail purchases and lesson requests with a positive, friendly and professional attitude.

Duties and Responsibilities:
• Check in guests for their tee times using EZ Links POS system.
• Answer phones and book tee times, golf lessons and assist with all guests requests pertaining to golf and the hotel.
• Organize the tee sheet and first tee as well as maintaining a standard pace of play on the golf course.
• Ensure procedures are followed to open, close and secure the golf shop and all other surrounding buildings and equipment.
• Handle cash flow in the golf shop, ensuring that cash and credit card charges balance with sales receipts in accordance with operating procedures.
• Conduct golf course Marshall responsibilities ensuring proper pace of play, etiquette, conduct and compliance of all course rules and regulations by all players, as well as unauthorized individuals who access the course on foot, bike or other vehicles.
• Ensure the golf shop, storage areas, range, cart storage and grounds are maintained and cleaned daily. This Includes emptying trash cans, sweeping and picking up debris from parking area and surrounding grounds as well as on the golf course. Check restrooms on daily basis and report issues to housekeeping supervisor.
• Assist with physical inventory at month end.
• Maintain clean, presentable and fully stocked merchandise displays on a daily basis.
• Using EZLinks- schedule reservations for groups, guests staying on property and single and multi-player advanced golf reservations.
• Maintain pleasant and professional telephone etiquette.
• Be fully knowledgeable of golf shop merchandise and golf terminology.
• Sell merchandise and/or provide suggestions to patrons as appropriate to meet their needs.
• Maintain the driving range facility.
• Assist staff when needed by setting up umbrellas, organizing tables and chairs and ensuring table tops are clean and the area is free of litter and debris, and assisting with any special group requests.

Supportive Functions:
• Responsible for ensuring that all guests receive outstanding customer service which meets or exceeds their expectations.
• Assist with Outside Services, bag handling services, etc. per guests and manager requests.
• Responsible for selling golf retail items, and must maintain golf retail merchandising and organization standards within the pro shop.
• Maintain clean and organized exterior areas including golf carts, golf bag carriers, driving range, equipment and grounds.

Requirements:
High School or GED required, college degree or coursework desired.
CA driver’s license.
PGA pro or desire for certification a plus.
Minimum 1-2 years of experience working in a golf operation, pro shop or country club, with experience and knowledge of managing golf tee times, selling retail, marshal duties, and customer service related to golf.
Customer Service in a Hotel or Resort experience desired.

Compensation:

How to apply:
Please apply via the URL provided.

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