Part-time Outside Golf Services Attendant

13 August 2019

Category:
Country: USA
State: California

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Part-time Outside Golf Services Attendant
Golf Ranch in Laguna Beach, California is looking for a Part-time Outside Golf Services Attendant.

Position Overview:
Provide optimal customer service to all golf and resort guests by anticipating and fulfilling their needs in a variety of responsibilities as assigned, including but not limited to Stater at First Tee Box, assistance with Electric carts and Pull Cart rentals, Golf Bag handling, Cleaning Clubs, etc., in a courteous, friendly and professional manner. Work in the Cart Barn, Valet, Starting and/or Course Play (Ranger)

Duties and Responsibilities:
• Maintain tee sheet and approach guests in a positive and professional manner to advise of starting time and pairing up when needed.
• Maintains cleanliness of work area including golf cart clean up, trash clean up, etc..
• Keeps supervisor promptly and fully informed of all problems or unusual matters of significance pertaining to golf guests experience.
• When working the 9th hole cleaning station; while cleaning the guests clubs and spikes, create small talk, actively promote all facility offerings ex: explain to guests the breakfast/lunch menu for Harvest restaurant or food options at Ben’s Pantry.
• Offer golf bag assistance and clean golf carts before returning to first tee box.
• Follow all specified procedures to satisfactorily perform routine daily tasks, including collecting and cleaning range balls; storing, cleaning, and charging golf carts; removing trash from staging areas and parking lot, and to open and close the bag room and golf cart storage area.
• Monitor the cleanliness, order, safety, and aesthetic quality of the property, including all equipment, immediately reporting services needed.
• Participate in the set up and breakdown of banquet/golf tournament special events.
• Transport, as needed, golf carts to and from the cart staging and storage areas.
• Advise the supervisor of any customer complaints so they may be professionally resolved.
• Engage in the daily cleaning and repairs/maintenance of the golf cart fleet, ensuring that all records are kept properly.
• Maintain and be responsible for the practice area, keeping range balls picked up by using the range picker in a safe and appropriate manner and cleaning the range balls, as needed/requested.
• Assist with return of rental clubs from guests, and clean clubs after use, including verifying that all clubs are accounted for and stored properly.
• Administer daily play policies both in the role of a starter and a player assistant on the golf course, and ensure the pace of play is being followed as requested.
• Assist cart mechanics, as requested by refilling battery water and sand and seed bottles.
• Follow all policies and procedures.
• Practice safe work habits at all times, to avoid injury to self and others, and to comply with company and departmental safety rules and regulations and the proper use and handling of all relevant equipment.
• Assist with Junior Camps and golf clinics as needed.
• Attend all mandatory meetings as directed.
• Perform other tasks, including cross-training, as directed.

Requirements:
High School or equivalent education required.
Valid driver’s license with good driving record required.
English fluency required.
Previous Customer Service experience required.
Experience with Golf terminology, working in a golf environment or hotel/resort experience preferred.

How to apply:
Please apply via the URL provided.

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